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Intercom vs MyLiveChat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.intercom.com

Plan Pricing Charged by Offer type
Essential
USD 29 monthly

$29 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Advanced
USD 85 monthly

$85 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Expert
USD 132 monthly

$132 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed

USD · US · source: www.mylivechat.com

Plan Pricing Charged by Offer type
Free
Free

$0/month

Seat · per user per month Standalone · Free
Starter
USD 15 monthly

$15/month billed monthly

Seat · per user per month Standalone · Fixed
Basic Highlighted
USD 29 monthly

$29/month billed monthly

Seat · per user per month Standalone · Fixed
Corporate
USD 59 monthly

$59/month billed monthly

Seat · per user per month Standalone · Fixed
Enterprise
USD 99 monthly

$99+/month billed monthly

Seat · per user per month Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Intercom

Essential

Plan card

Messenger

Included

Plan card

Shared inbox and ticketing

Included

Plan card

Pre-built reports

Included

Plan card

Public help center

Included

Advanced

Plan card

Multiple team inboxes

Included

Plan card

Workflow automation

Included

Plan card

Round-robin assignment

Included

Plan card

Private help center

Included

Expert

Plan card

SSO and identity management

Included

Plan card

HIPAA support

Included

Plan card

Service-level agreements

Included

Plan card

Multibrand messenger

Included

MyLiveChat

Free

Plan card

1 live agent

Included

Plan card

Unlimited chats

Included

Plan card

100+ chat themes

Included

Plan card

3 years of history

Included

Starter

Plan card

1 agent

Included

Plan card

Unlimited websites and chats

Included

Plan card

Custom chat branding

Included

Plan card

3 years of history

Included

Basic

Plan card

2 to 4 seats

Included

Plan card

Unlimited agents and departments

Included

Plan card

Unlimited websites

Included

Plan card

5 years of history

Included

Corporate

Plan card

5 to 9 seats

Included

Plan card

Unlimited chats

Included

Plan card

Operations coverage

Included

Plan card

5 years of history

Included

Enterprise

Plan card

10 or more seats

Included

Plan card

Unlimited agents

Included

Plan card

Unlimited websites

Included

Plan card

15 years of history

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Intercom

  1. Source
    • Essential: USD 29 monthly
    • Advanced: USD 85 monthly
    • Expert: USD 132 monthly

MyLiveChat

  1. Source
    • Free: Free
    • Starter: USD 15 monthly
    • Basic: USD 29 monthly
    • Corporate: USD 59 monthly
    • Enterprise: USD 99 monthly