Pure Chat vs Screendesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Pure Chat

See full pricing history

USD · US · source: purechat.com

Plan	Pricing	Charged by	Offer type
Growth	USD 49 monthly · USD 39 / month with annual commitment $49/month monthly or $39/month paid annually	Flat · per month	Standalone · Fixed
Pro	USD 99 monthly · USD 79 / month with annual commitment $99/month monthly or $79/month paid annually	Flat · per month	Standalone · Fixed

Screendesk

See full pricing history

USD · US · source: screendesk.io

Plan	Pricing	Charged by	Offer type
Free	Free €0	Flat	Standalone · Free

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Pure Chat

Growth

Plan card 4 users/operators included: Included
Plan card 1 website: Included
Plan card 100 SMS notifications: Included
Plan card Unlimited chats: Included

Pro

Plan card 10 users/operators included: Included
Plan card Unlimited websites: Included
Plan card 1,000 SMS notifications: Included
Plan card Remove Pure Chat branding: Included

Screendesk

Free

Highlights Unlimited agents: Included
Highlights 10 recordings & bug reports per month: Included
Highlights 10 min recording duration: Included
Highlights 30 days retention: Included
Highlights Video Library: Included
Highlights Helpdesk integrations: Included
Highlights Standard support: Included
Highlights Everything in Free: Included
Highlights Unlimited recordings & bug reports: Included
Highlights Unlimited retention: Included
Highlights Remove Screendesk branding: Included
Highlights Private Folders: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Pure Chat

August 27, 2026 Source
- Growth: USD 49 monthly · USD 39 / month with annual commitment
- Pro: USD 99 monthly · USD 79 / month with annual commitment

Screendesk

August 27, 2026 Source
- Free: Free