Helpwise vs Pure Chat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Helpwise

See full pricing history

USD · US · source: helpwise.io

Plan	Pricing	Charged by	Offer type
Standard — Standard	USD 15 monthly · USD 12 / month with annual commitment $15 / user / month billed monthly, $12 / user / month billed annually (Save 20%)	Seat · $15 / user / month	Standalone · Fixed

Pure Chat

See full pricing history

USD · US · source: purechat.com

Plan	Pricing	Charged by	Offer type
Growth	USD 49 monthly · USD 39 / month with annual commitment $49/month monthly or $39/month paid annually	Flat · per month	Standalone · Fixed
Pro	USD 99 monthly · USD 79 / month with annual commitment $99/month monthly or $79/month paid annually	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helpwise

Standard — Standard

Highlights Minimum users: 2

Included
Highlights Maximum users: 10

Included
Highlights Shared Inboxes: 3

Included
Highlights Saved Replies: 15

Included
Highlights Help Center / Knowledge Base: Included
Highlights Channels: Email, Live Chat and Facebook

Included
Highlights Personal Email inbox per user: 1

Included
Highlights Analytics: Standard

Included
Highlights Integrations: Standard

Included
Highlights Collaboration Features: Notes, Mentions, Collision Detection and Shared Drafts

Included

Pure Chat

Growth

Plan card 4 users/operators included: Included
Plan card 1 website: Included
Plan card 100 SMS notifications: Included
Plan card Unlimited chats: Included

Pro

Plan card 10 users/operators included: Included
Plan card Unlimited websites: Included
Plan card 1,000 SMS notifications: Included
Plan card Remove Pure Chat branding: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Helpwise

August 27, 2026 Source
- Standard — Standard: USD 15 monthly · USD 12 / month with annual commitment

Pure Chat

August 27, 2026 Source
- Growth: USD 49 monthly · USD 39 / month with annual commitment
- Pro: USD 99 monthly · USD 79 / month with annual commitment