Featurebase vs Intercom

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Featurebase

See full pricing history

USD · US · source: www.featurebase.app

Plan	Pricing	Charged by	Offer type
Free — Free	Free Free Forever For individuals to get started	Seat · per seat/month	Standalone · Free

Intercom

See full pricing history

USD · US · source: www.intercom.com

Plan	Pricing	Charged by	Offer type
Essential	USD 29 monthly $29 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed
Advanced	USD 85 monthly $85 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed
Expert	USD 132 monthly $132 per seat/month plus Fin from $0.99 per outcome	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Featurebase

Free — Free

Highlights Seats: 1 seat

Included
Highlights Live chat: Included
Highlights Unlimited conversations: Included
Highlights Unified inbox & ticketing: Included
Highlights Mobile app: Included
Highlights Assign & snooze conversations: Included
Highlights Internal notes: Included

Intercom

Essential

Plan card Messenger: Included
Plan card Shared inbox and ticketing: Included
Plan card Pre-built reports: Included
Plan card Public help center: Included

Advanced

Plan card Multiple team inboxes: Included
Plan card Workflow automation: Included
Plan card Round-robin assignment: Included
Plan card Private help center: Included

Expert

Plan card SSO and identity management: Included
Plan card HIPAA support: Included
Plan card Service-level agreements: Included
Plan card Multibrand messenger: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Featurebase

August 27, 2026 Source
- Free — Free: Free

Intercom

August 27, 2026 Source
- Essential: USD 29 monthly
- Advanced: USD 85 monthly
- Expert: USD 132 monthly