Re:amaze vs Smartsupp

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Re:amaze

See full pricing history

USD · US · source: www.reamaze.com

Plan	Pricing	Charged by	Offer type
Basic — default	USD 29 monthly · USD 26.1 / month with annual commitment $29 $26.10 per Team Member per Month billed Annually	Seat · per Team Member per Month	Standalone · Fixed
Pro — default Highlighted	USD 49 monthly · USD 44.1 / month with annual commitment $49 $44.10 per Team Member per Month billed Annually	Seat · per Team Member per Month	Standalone · Fixed
Plus — default	USD 69 monthly · USD 62.1 / month with annual commitment $69 $62.10 per Team Member per Month billed Annually	Seat · per Team Member per Month	Standalone · Fixed

Smartsupp

See full pricing history

USD · US · source: www.smartsupp.com

Plan	Pricing	Charged by	Offer type
Free — Customer Service	Free Free $0	Flat	Standalone · Free
Solo — Customer Service	USD 17 / month with annual commitment $17 / month billed annually · Save $85 / year	Flat	Standalone · Fixed
Plus — Customer Service Highlighted	USD 25 / month with annual commitment $25 / month billed annually · Save $127 / year	Flat	Standalone · Fixed
Expert — Customer Service	USD 83 / month with annual commitment $83 / month billed annually · Save $421 / year	Flat	Standalone · Fixed
Ultimate Enterprise — Customer Service	USD 280 monthly Starts at $280 /month	Flat	Standalone · Starting at
Mira AI Agent — Mira AI Agent	USD 16 / month with annual commitment $16 / month 100 conversations / month billed annually · Save $48 / year	Usage · 100 conversations / month	Standalone · Starting at
Unlimited AI Agents — Mira AI Agent	Contact sales Let's talk	Flat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Re:amaze

Basic — default

Highlights Unlimited Email Inboxes: Included
Highlights Live Chat: Included
Highlights Social Media Channels: Included
Highlights Public/Internal FAQ: Included
Highlights Workflow Automation (Macros): Included
Highlights Response Templates: Included
Highlights Website Integration: Included
Highlights Chatbots: Included
Highlights Cues (Proactive Messages): Included
Highlights Basic Reporting: Included
Highlights Re:amaze AI Agent: 5 resolutions per month per user included. $0.85 per additional resolution.

Included

Pro — default

Highlights All of the features in Basic: Included
Highlights Manage Multiple Brands in one Account: Included
Highlights Live View of Site Visitors: Included
Highlights Advanced Reporting: Included
Highlights SMS and Voice Channels: Included
Highlights Custom Hosted Domain: Included
Highlights Customizable Email Appearance: Included
Highlights AI Intents: Included
Highlights Status Page: Included
Highlights Re:amaze AI Agent: 10 resolutions per month per user included. $0.85 per additional resolution.

Included

Plus — default

Highlights All of the features in Pro: Included
Highlights Peek (Live Screensharing): Included
Highlights Departments (Staff Groups): Included
Highlights Staff Performance Reporting: Included
Highlights Staff Shifts and Vacation Days: Included
Highlights Customizable Staff Roles: Included
Highlights Customer Satisfaction Ratings: Included
Highlights In-Chat Video Calls: Included
Highlights Optional Classic Chat Mode: Included
Highlights FAQ Article Edit History: Included
Highlights Re:amaze AI Agent: 20 resolutions per month per user included. $0.85 per additional resolution.

Included

Smartsupp

Free — Customer Service

Operators Operators: 1

Included
Number of websites Number of websites: 1

Included
Conversations history Conversations history: 14 days

Limited
Conversations volume Conversations volume: 25 conversations per month

Limited
Communication channels Live chat: Included
Communication channels Facebook Messenger: Included
Communication channels WhatsApp: Included
Communication channels Connected e-mail addresses: Excluded
AI Reply Assists AI Reply Assists: Excluded
Basic features Personal shortcuts: 1

Limited
Automated workflows & messages Automatic Messages: 1 message template

Limited
Automated workflows & messages Automation Workflows: Excluded
MCP & API MCP & API: Excluded
Services Premium support: Excluded

Solo — Customer Service

Operators Operators: 1

Included
Number of websites Number of websites: 1

Included
Conversations history Conversations history: 1 year

Included
Conversations volume Conversations volume: unlimited

Included
Communication channels Live chat: Included
Communication channels Facebook Messenger: Included
Communication channels WhatsApp: Included
Communication channels Connected e-mail addresses: 3 email addresses

Included
Automated workflows & messages Basic automated messages: Included
AI Reply Assists AI Reply Assists: 50 / month

Limited
Basic features Personal shortcuts: unlimited

Included
Automated workflows & messages Automatic Messages: unlimited

Included
Automated workflows & messages Automation Workflows: Excluded
MCP & API MCP & API: Excluded
Services Premium support: Excluded

Plus — Customer Service

Operators Operators: 3

Included
Number of websites Number of websites: 1

Included
Conversations history Conversations history: 1 year

Included
Conversations volume Conversations volume: unlimited

Included
Communication channels Live chat: Included
Communication channels Facebook Messenger: Included
Communication channels WhatsApp: Included
Communication channels Connected e-mail addresses: 10 email addresses

Included
Automated workflows & messages Automated workflows: Included
MCP & API MCP & API: Included
AI Reply Assists AI Reply Assists: 250 / month

Limited
Basic features Personal shortcuts: unlimited

Included
MCP & API API Tokens: 10

Included
MCP & API Webhooks: 1

Included
Services Premium support: Excluded

Expert — Customer Service

Operators Operators: 5+ (upgradable)

Included
Number of websites Number of websites: 3

Included
Conversations history Conversations history: 3 years

Included
Conversations volume Conversations volume: unlimited

Included
Communication channels Live chat: Included
Communication channels Facebook Messenger: Included
Communication channels WhatsApp: Included
Communication channels Connected e-mail addresses: 50 email addresses

Included
Automated workflows & messages Automated workflows: Included
Services Premium support: Included
MCP & API MCP & API: Included
AI Reply Assists AI Reply Assists: 500 / month

Limited
Basic features Personal shortcuts: unlimited

Included
MCP & API API Tokens: 25

Included
MCP & API Webhooks: 3

Included

Ultimate Enterprise — Customer Service

Operators Operators: custom

Included
Number of websites Number of websites: Custom limit

Included
Conversations history Conversations history: 3 years

Included
Conversations volume Conversations volume: unlimited

Included
Communication channels Connected e-mail addresses: custom limit

Included
Highlights Individual limits: Included
Highlights Custom setup and integrations: Included
Services Dedicated account manager: Included
MCP & API API & data exports: Included
Highlights Payment via wire transfer: Included
AI Reply Assists AI Reply Assists: Custom limit

Included
Services Premium support: Included

Mira AI Agent — Mira AI Agent

Core features Number of AI agents: 1 AI Agent

Included
Core features Conversations / month: 100, upgradable to 5 000

Limited
Highlights Working 24/7: Included
Knowledge Knows up to 30 000 products: up to 30 000 products

Included
Knowledge Website scrape: 20 content pages

Limited
Core features Your voice, your rules: Included
Other Handover to human agent: Included
Core features Answering FAQs: Included
Core features Recommending products: Included
Core features Multi-language support: Included
Knowledge Custom questions: 30

Limited
Support Premium onboarding support: Excluded

Unlimited AI Agents — Mira AI Agent

Core features Number of AI agents: Unlimited AI Agents

Included
Core features Conversations / month: custom

Included
Highlights Working 24/7: Included
Knowledge Independent knowledge per agent: Included
Knowledge Custom memory size: custom

Included
Other Handover to human agent: Included
Knowledge Website scrape: custom

Included
Knowledge Product feed: custom

Included
Knowledge Custom questions: custom

Included
Support Premium onboarding support: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Re:amaze

August 27, 2026
Official pricing page
- Basic — default: USD 29 monthly · USD 26.1 / month with annual commitment
- Pro — default: USD 49 monthly · USD 44.1 / month with annual commitment
- Plus — default: USD 69 monthly · USD 62.1 / month with annual commitment

Smartsupp

September 21, 2026
Official pricing page
- Free — Customer Service: Free
- Solo — Customer Service: USD 17 / month with annual commitment
- Plus — Customer Service: USD 25 / month with annual commitment
- Expert — Customer Service: USD 83 / month with annual commitment
- Ultimate Enterprise — Customer Service: USD 280 monthly
- Mira AI Agent — Mira AI Agent: USD 16 / month with annual commitment
- Unlimited AI Agents — Mira AI Agent: Contact sales
August 27, 2026
Official pricing page
- Free: Free