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Conduit AI vs Hiver Omni

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.conduit.ai

Plan Pricing Charged by Offer type
Guest
USD 30 monthly

$30 / unit / mo

Flat · / unit Standalone · Fixed
Guest + Devices
USD 36 monthly

$36 / unit / mo

Flat · / unit Standalone · Fixed
Full Suite
USD 48 monthly

$48 / unit / mo

Flat · / unit Standalone · Fixed
Startup
USD 899 monthly

$899 / mo

Flat · / mo Standalone · Fixed

USD · US · source: hiverhq.com

Plan Pricing Charged by Offer type
Growth
USD 25 monthly

$25 $35 /user/month

Seat · /user/month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Conduit AI

Guest

Highlights

60 credits / unit / mo

Included

Highlights

Everything in Messaging

Included

Highlights

In-portal AI concierge

Included

Highlights

Rich-media guidebooks

Included

Highlights

Damage waivers, no SKU fee

Included

Highlights

Upsells with One-click Payment

Included

Guest + Devices

Highlights

80 credits / unit / mo

Included

Highlights

Everything in Guest

Included

Highlights

Smart home integration

Included

Highlights

Portal-integrated smart devices

Included

Highlights

Access Codes for Guests and Team

Included

Highlights

Device management workflows

Included

Full Suite

Highlights

100 credits / unit / mo

Included

Highlights

Everything in Guest + Devices

Included

Highlights

Tasks and Workforce

Included

Highlights

Agentic operations workflows

Included

Highlights

Scheduling and dispatch

Included

Highlights

Inventory Management

Included

Startup

Highlights

0–25 units

Included

Highlights

The full feature set, designed to help scale your operations with no implementation fee.

Included

Highlights

2,000 credits / mo

Included

Hiver Omni

Growth

Highlights

AI AgentsResolve requests end to end, analyze conversations, and automate customer operations.

Included

Highlights

AI CopilotHelp your team resolve issues faster with an AI coworker that drafts replies, surfaces answers, and suggests next steps.

Included

Highlights

SkillsDefine step-by-step procedures Hiver AI can follow to resolve complex customer requests across your tools.

Included

Highlights

AI Knowledge BuilderAutomatically detects missing knowledge and recommends content updates across your Help Center, Notion, and other sources.

Included

Highlights

Shared Inbox and ticketingManage team inboxes (like support@) and track every request with clear ownership and full history.

Included

Highlights

OmnichannelManage email, live chat, and self-service support from one unified workspace.

Included

Highlights

24*7 supportRound-the-clock access to Hiver's support team over email and chat.

Included

Highlights

Rule-based AutomationsAutomate repetitive work with rules that trigger actions when certain conditions are met.

Included

Highlights

Pre-built AnalyticsTrack and analyze the conversations your team handles.

Included

Highlights

Basic integrationsConnect everyday tools like Slack to your Shared Inbox.

Included

Highlights

VoiceHandle inbound and outbound calls, alongside other customer conversations.

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Conduit AI

  1. Source
    • Guest: USD 30 monthly
    • Guest + Devices: USD 36 monthly
    • Full Suite: USD 48 monthly
    • Startup: USD 899 monthly

Hiver Omni

  1. Source
    • Growth: USD 25 monthly