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BoldDesk vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.bolddesk.com

Plan Pricing Charged by Offer type
Growing Teams (Upto 100 agents) — default
USD 124 monthly · USD 99 / month with annual commitment

$99 / month $1,188 billed yearly ≈ $20 / agent

Seat · per agent Standalone · Fixed

USD · US · source: www.richpanel.com

Plan Pricing Charged by Offer type
Helpdesk Seats — default
USD 99 monthly · USD 82.17 / month with annual commitment

$99 per seat, per month

Seat · per seat, per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BoldDesk

Growing Teams (Upto 100 agents) — default

Highlights

Number of Agents

5

Included

Highlights

AI Credits

500 credits /month

Included

Richpanel

Helpdesk Seats — default

Highlights

Unified inbox across every channel, one view per customer

Included

Highlights

Round robin, assignment rules, teams and multi-brand queues

Included

Highlights

CSAT, team and revenue reporting, plus a custom report builder

Included

Highlights

Macros, saved views, internal notes and custom fields

Included

Highlights

Customer, order and subscription context beside the reply

Included

Highlights

One-click migration from Gorgias or Zendesk, and we buy out your contract

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

BoldDesk

  1. Source
    • Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment

Richpanel

  1. Source
    • Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment