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Chatbase vs Front

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.chatbase.co

Plan Pricing Charged by Offer type
Free
Free

$ 0 per month

Flat · per month Standalone · Free
Hobby
USD 40 monthly

$ 40 per month

Flat · per month Standalone · Fixed
Standard Highlighted
USD 150 monthly

$ 150 per month

Flat · per month Standalone · Fixed
Pro
USD 500 monthly

$ 500 per month

Flat · per month Standalone · Fixed
Enterprise
Contact sales

Let's Talk

Flat Standalone · Contact sales

USD · US · source: front.com

Plan Pricing Charged by Offer type
Starter
USD 25 / month with annual commitment

$25 /seat/mo, up to 10 seats

Seat · /seat/mo Standalone · Fixed
Professional
USD 65 / month with annual commitment

$65 /seat/mo, up to 50 seats

Seat · /seat/mo Standalone · Fixed
Enterprise Highlighted
USD 105 monthly

$105 /seat/mo

Seat · /seat/mo Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbase

Free

Configuration

Message credits (monthly)

50

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

0

Included

Configuration

Training content size

1 MB

Included

Configuration

Workspace seats

1 member

Included

Model

Limited access to models

Limited

Highlights

AI agents get deleted after 14 days of inactivity

Limited

Configuration

Attachments

Excluded

Activity

Basic analytics

Excluded

Integrations & API

Integrations

Excluded

Hobby

Configuration

Message credits (monthly)

700

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

5

Included

Configuration

Training content size

10 MB

Included

Configuration

Workspace seats

2 members

Included

Model

Access to advanced models

Included

Integrations & API

Integrations

Included

Activity

Basic analytics

Included

Configuration

Attachments

Included

Highlights

Helpdesk

Excluded

Integrations & API

API access

Excluded

Standard

Configuration

Message credits (monthly)

4,000

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

8

Included

Configuration

Training content size

20 MB

Included

Configuration

Workspace seats

3 members

Included

Voice

Concurrent Calls

10

Included

Highlights

Helpdesk

Included

Voice

Voice

Included

Voice

Telephony

Included

Configuration

Outbound campaigns

Included

Integrations & API

API access

Included

Configuration

Personalization

Included

Training

Auto-resync agents

Included

Integrations & API

Advanced integrations (Stripe, Zendesk, and more)

Included

Activity

Advanced analytics

Excluded

Pro

Configuration

Message credits (monthly)

15,000

Included

Configuration

Agents

1

Included

Configuration

AI Actions per agent

12

Included

Configuration

Training content size

40 MB

Included

Configuration

Workspace seats

5 members

Included

Voice

Concurrent Calls

20

Included

Activity

Advanced analytics

Included

Training

Sources suggestions

Included

Training

Tickets as a source

Included

Enterprise

Highlights

Higher limits

Included

Highlights

Flexible billing

Included

Highlights

Custom roles & permissions

Included

Highlights

SSO

Included

Highlights

White-labeling

Included

Highlights

Audit logs

Included

Highlights

Priority support

Included

Highlights

Success manager (CSM)

Included

Highlights

SLAs

Included

Highlights

HIPAA-eligible

Included

Front

Starter

Highlights

Seats

Up to 10

Limited

Communication channels

Communication channels

Single channel type

Limited

Key features

Shared inbox and ticketing

Included

Messaging & live chat

Messaging & live chat

Yes, if single channel type

Limited

Front AI

AI Topics

Included

Workflow automation

Workflow automation

Up to 10 rules

Limited

Workspaces

Workspaces

1

Limited

Knowledge base

Knowledge base

Basic

Included

Analytics and reporting

Analytics and reporting

Basic

Limited

User management

User management

Basic

Limited

Front AI

AI Copilot

add-on

Excluded

Front AI

Smart QA

add-on

Excluded

Front AI

Smart CSAT

add-on

Excluded

Front AI

AI Autopilot

add-on

Excluded

Professional

Highlights

Seats

Up to 50

Limited

Communication channels

Communication channels

Omnichannel (email, SMS, social, WhatsApp, etc.)

Included

Key features

Shared inbox and ticketing

Included

Messaging & live chat

Messaging & live chat

Included

Front AI

AI Topics

Included

Workflow automation

Workflow automation

Macros and up to 20 rules

Limited

Workspaces

Workspaces

Up to 5

Limited

Knowledge base

Knowledge base

Customizable

Included

Analytics and reporting

Analytics and reporting

Advanced

Included

User management

User management

SSO, SCIM

Included

Front AI

AI Copilot

add-on

Excluded

Front AI

Smart QA

add-on

Excluded

Front AI

Smart CSAT

add-on

Excluded

Front AI

AI Autopilot

add-on

Excluded

Enterprise

Communication channels

Communication channels

Omnichannel (email, SMS, social, WhatsApp, etc.)

Included

Key features

Shared inbox and ticketing

Included

Messaging & live chat

Messaging & live chat

Included

Front AI

AI Topics

Included

Workflow automation

Workflow automation

Unlimited macros and rules

Included

Key features

Smart rules

Included

Workspaces

Workspaces

Unlimited

Included

Knowledge base

Knowledge base

Customizable and multi-language

Included

Analytics and reporting

Analytics and reporting

Custom reports

Included

User management

User management

SSO, SCIM, and custom roles

Included

Front AI

AI Copilot

included

Included

Front AI

Smart QA

included

Included

Front AI

Smart CSAT

included

Included

Front AI

AI Autopilot

add-on

Excluded

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatbase

    • Free: Free
    • Hobby: USD 40 monthly
    • Standard: USD 150 monthly
    • Pro: USD 500 monthly
    • Enterprise: Contact sales
    • Free — Free: Free
    • Hobby — Hobby: USD 40 monthly · USD 40 / month with annual commitment
    • Standard — Standard: USD 150 monthly · USD 150 / month with annual commitment
    • Pro — Pro: USD 500 monthly · USD 500 / month with annual commitment

Front

    • Starter: USD 25 / month with annual commitment
    • Professional: USD 65 / month with annual commitment
    • Enterprise: USD 105 monthly
    • Starter: USD 25 / month with annual commitment
    • Professional: USD 65 / month with annual commitment
    • Enterprise: USD 105 / month with annual commitment
    • Starter — up to 10 seats: USD 25 monthly · USD 25 / month with annual commitment
    • Professional — up to 50 seats: USD 65 monthly · USD 65 / month with annual commitment
    • Enterprise — most popular: USD 105 monthly · USD 105 / month with annual commitment