See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
USD · US · source: www.thena.ai
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Starter — Billed annually
|
USD 29 monthly · USD 29 / month with annual commitment
Billed annually $29 /user/month |
Seat · user/month | Standalone · Fixed |
EUR · US · source: zammad.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Starter v2
|
EUR 9 monthly · EUR 7 / month with annual commitment
€9/agent/month or €7/agent/month billed annually |
Unit · per agent per month | Standalone · Fixed |
|
Professional v2
Highlighted
|
EUR 18 monthly · EUR 16 / month with annual commitment
€18/agent/month or €16/agent/month billed annually |
Unit · per agent per month | Standalone · Fixed |
|
Plus v2
|
EUR 27 monthly · EUR 25 / month with annual commitment
€27/agent/month or €25/agent/month billed annually |
Unit · per agent per month | Standalone · Fixed |
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
Highlights
User seats
Up to 5
Highlights
Tickets per month
Up to 1,000
Highlights
Channels
Slack & email
Highlights
AI Features
AI ticket detection, AI ticket summaries, AI tagging, AI assistant
Plan card
Agents
Up to 5
Plan card
Email, web form, and SMS channels
Plan card
Triggers, schedules, and business hours
Plan card
Agents
Up to 35
Plan card
Chat and Telegram channels
Plan card
SLAs and individual roles
Plan card
Unlimited agents
Plan card
Facebook and WhatsApp channels
Plan card
Core Workflows and reporting
Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.