LiveChat vs Zammad Hosted

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

LiveChat

See full pricing history

USD · US · source: www.livechat.com

Plan	Pricing	Charged by	Offer type
Starter	USD 19 monthly $ 19 /mo	Flat · /mo	Standalone · Fixed
Team	USD 49 monthly $ 49 /mo	Flat · /mo	Standalone · Fixed
Enterprise	Contact sales talk to Sales	Other	Standalone · Contact sales

Zammad Hosted

See full pricing history

EUR · US · source: zammad.com

Plan	Pricing	Charged by	Offer type
Starter v2	EUR 9 monthly · EUR 7 / month with annual commitment €9/agent/month or €7/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Professional v2 Highlighted	EUR 18 monthly · EUR 16 / month with annual commitment €18/agent/month or €16/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Plus v2	EUR 27 monthly · EUR 25 / month with annual commitment €27/agent/month or €25/agent/month billed annually	Unit · per agent per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

LiveChat

Starter

Highlights Text Intelligence: Included
Highlights Track up to 100 visitors: Included
Highlights 1 recurring campaign: Included
Highlights 60-day chat history: Included
Highlights Basic widget customization: Included
Highlights 24/7/365 Support: Included
Highlights 1 user: Included

Team

Highlights Text Intelligence: Included
Highlights Track up to 400 visitors: Included
Highlights Unlimited campaigns: Included
Highlights Unlimited chat history: Included
Highlights Full widget customization: Included
Highlights Basic reporting: Included
Highlights Unlimited users: Included

Enterprise

Highlights Tell us about yourself and we’ll get back to you shortly.: Included

Zammad Hosted

Starter v2

Plan card Agents: Up to 5

Included
Plan card Email, web form, and SMS channels: Included
Plan card Triggers, schedules, and business hours: Included

Professional v2

Plan card Agents: Up to 35

Included
Plan card Chat and Telegram channels: Included
Plan card SLAs and individual roles: Included

Plus v2

Plan card Unlimited agents: Included
Plan card Facebook and WhatsApp channels: Included
Plan card Core Workflows and reporting: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

LiveChat

August 27, 2026 Source
- Starter: USD 19 monthly
- Team: USD 49 monthly
- Enterprise: Contact sales

Zammad Hosted

August 27, 2026 Source
- Starter v2: EUR 9 monthly · EUR 7 / month with annual commitment
- Professional v2: EUR 18 monthly · EUR 16 / month with annual commitment
- Plus v2: EUR 27 monthly · EUR 25 / month with annual commitment