Kayako vs Saysimple

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Kayako

See full pricing history

USD · US · source: kayako.com

Plan	Pricing	Charged by	Offer type
Kay AI Agent	USD 1 monthly $1 per fully resolved ticket	Usage · per stated usage allowance	Standalone · Usage based
Kayako One	Contact sales Talk to a pricing expert	Flat · per month	Standalone · Contact sales

Saysimple

See full pricing history

EUR · US · source: www.saysimple.com

Plan	Pricing	Charged by	Offer type
Grow	EUR 139 monthly · EUR 119 / month with annual commitment €119 /month €139 per month	Flat · /month	Standalone · Fixed
Scale Highlighted	EUR 349 monthly · EUR 289 / month with annual commitment €289 /month €349 per month	Flat · /month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Kayako

Kay AI Agent

Plan card AI issue resolution: Included
Plan card No seat fees: Included
Plan card No setup fees: Included
Plan card No charge for escalations: Included

Kayako One

Plan card Unified inbox: Included
Plan card Ticketing system: Included
Plan card Knowledge base: Included
Plan card Live chat widget: Included

Saysimple

Grow

Included in the package Users: 3

Included
Included in the package Contacts included: 2.000

Included
Included in the package Conversation history: 90 days

Included
Included in the package WhatsApp channels included: 1

Included
General features Flow Builder: Available as add-on

Excluded
General features Zapier integration: Available as add-on

Excluded
General features API, webhooks & plug-in development kit: Excluded
General features Custom integration: Excluded
General features Customer succes manager: Excluded

Scale

Included in the package Users: 5

Included
Included in the package Contacts included: 5.000

Included
Included in the package Conversation history: 365 days

Included
Included in the package WhatsApp channels included: 2

Included
General features Flow Builder: Included
General features Zapier integration: Included
General features API, webhooks & plug-in development kit: Included
General features Custom integration: Included
General features Customer succes manager: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Kayako

August 27, 2026 Source
- Kay AI Agent: USD 1 monthly
- Kayako One: Contact sales

Saysimple

August 27, 2026 Source
- Grow: EUR 139 monthly · EUR 119 / month with annual commitment
- Scale: EUR 349 monthly · EUR 289 / month with annual commitment
August 27, 2026 Source
- Grow: EUR 139 monthly
- Scale: EUR 349 monthly