Chatwoot Cloud vs Coval

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatwoot Cloud

See full pricing history

USD · US · source: www.chatwoot.com

Plan	Pricing	Charged by	Offer type
Hacker	Free $0 per agent per month	Flat · per month	Standalone · Free
Startups	USD 19 / month with annual commitment $19/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Business Highlighted	USD 39 / month with annual commitment $39/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Enterprise	USD 99 / month with annual commitment $99/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed

Coval

See full pricing history

USD · US · source: www.coval.ai

Plan	Pricing	Charged by	Offer type
Starter — monthly	USD 100 monthly · USD 80 / month with annual commitment $100 /mo Billed monthly	Flat · Billed monthly	Standalone · Fixed
Growth — monthly Highlighted	USD 500 monthly · USD 400 / month with annual commitment $500 /mo Billed monthly	Flat · Billed monthly	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatwoot Cloud

Hacker

Plan card Agents: Up to 2

Included
Plan card Conversations: 500/month

Included
Plan card Data retention: 30 days

Included

Startups

Plan card Unlimited conversations: Included
Plan card Captain AI credits: 300

Included
Plan card Data retention: 1 year

Included

Business

Plan card Voice channel: Included
Plan card Teams and automation rules: Included
Plan card Data retention: 2 years

Included

Enterprise

Plan card SSO and SAML: Included
Plan card Audit logs: Included
Plan card Data retention: 3 years

Included

Coval

Starter — monthly

Highlights Simulation minutes / mo: 100

Included
Highlights Monitored calls / mo: 1,000

Included
Highlights Trace retention: 30 days

Included
Highlights Seats: Unlimited

Included
Highlights Metrics per call: 10

Included
Highlights Voice models: Basic

Included
Highlights Support: Community + email support

Included

Growth — monthly

Highlights Simulation minutes / mo: 1,000

Included
Highlights Monitored calls / mo: 10,000

Included
Highlights Trace retention: 90 days

Included
Highlights Seats: Unlimited

Included
Highlights Projects: Unlimited

Included
Highlights Metrics per call: Unlimited

Included
Highlights Voice models: Advanced

Included
Highlights Support: Priority email + Slack channel

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatwoot Cloud

August 27, 2026 Source
- Hacker: Free
- Startups: USD 19 / month with annual commitment
- Business: USD 39 / month with annual commitment
- Enterprise: USD 99 / month with annual commitment

Coval

August 27, 2026 Source
- Starter — monthly: USD 100 monthly · USD 80 / month with annual commitment
- Growth — monthly: USD 500 monthly · USD 400 / month with annual commitment