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DocsBot vs Plain

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: docsbot.ai

Plan Pricing Charged by Offer type
Free
Free

$0 /month

Flat · /month Standalone · Free
Personal
USD 49 monthly

$49 /month

Flat · /month Standalone · Fixed
Standard Highlighted
USD 149 monthly

$149 /month

Flat · /month Standalone · Fixed
Business
USD 499 monthly

$499 /month

Flat · /month Standalone · Fixed
Enterprise
Contact sales

Contact us for your custom quote

Flat Standalone · Contact sales

USD · US · source: www.plain.com

Plan Pricing Charged by Offer type
Foundation
USD 35 / month with annual commitment

$35 /month 1 seat + $35/additional seats. $35/month, billed yearly

Seat · 1 seat + $35/additional seats Standalone · Fixed
Horizon
USD 299 / month with annual commitment

$299 /month 3 seats + $99/additional seats. $299/month, billed yearly

Seat · 3 seats + $99/additional seats Standalone · Fixed
Frontier
Contact sales

Custom Flexible pricing suited for you

Other Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

DocsBot

Free

Limits

DocsBots

1

Included

Limits

Source Pages

50

Included

Limits

AI Credits / month

100

Included

Limits

Team users

1

Included

Limits

Bot lifetime

30-day expiry

Limited

Sources

Basic source types

Included

Limits

Actions per bot

Excluded

Personal

Limits

DocsBots

1

Included

Limits

Source Pages

5k

Included

Limits

AI Credits / month

5k

Included

Limits

Actions per bot

3

Included

Limits

Team users

1

Included

Limits

Bot lifetime

Unlimited

Included

Actions

Remote MCP connections

Included

Actions

Lead collection forms

Included

Actions

Scheduling tools — Calendly, Cal.com, TidyCal

Included

Actions

Custom action buttons

Included

Integrations

Zapier/Workflow automations

Included

Integrations

Slack integration

Included

Integrations

Messenger, WhatsApp, and Telegram

Included

Analytics

Basic analytics

Included

AI

Premium embedding models

Included

Sources

Source refresh

Monthly

Included

Actions

Skills — build, validate, and publish

Excluded

Standard

Limits

DocsBots

3

Included

Limits

Source Pages

15k

Included

Limits

AI Credits / month

15k

Included

Limits

Actions per bot

8

Included

Limits

Team users

5

Included

Actions

Skills — build, validate, and publish

Included

Actions

Custom lead fields (beyond name/email)

Included

Actions

Escalation ticket creation

Included

Actions

Stripe billing support actions

Included

Actions

Web search

Included

Integrations

Native CRM lead delivery

Included

Integrations

Help Scout integration

Included

Integrations

MCP server (expose bot via MCP)

Included

Analytics

Conversation analytics

Included

Analytics

Question analytics

Included

Analytics

Conversation summaries & insights

Included

Sources

Source refresh

Weekly

Included

Features

Realtime voice agents

Included

Actions

Web search domain allowlist

Excluded

Business

Limits

DocsBots

10

Included

Limits

Source Pages

100k

Included

Limits

AI Credits / month

60k

Included

Limits

Actions per bot

12

Included

Limits

Team users

10

Included

Actions

Web search domain allowlist

Included

Analytics

Conversation topic reports

Included

Analytics

Conversation sentiment analysis

Included

Analytics

AI question reports

Included

Analytics

Data explorer

Included

Features

Client-side PII redaction

Included

Features

Unbranded chat widgets

Included

Features

Rate limiting

Included

Features

Per-bot roles (reselling/multi-workspace)

Included

Support

Priority support

Included

Compliance

SOC 2 Type II

Included

Compliance

GDPR compliance

Included

Features

Custom chat log retention

Excluded

Compliance

HIPAA available

Excluded

Enterprise

Limits

Custom Bot, Source, Question limits

Included

Limits

Custom Team size (seats)

Included

Features

Per-bot roles for reselling or multiple departments/workspaces

Included

AI

Azure OpenAI Service

Included

Features

Self-hosted options

Included

Features

IP logging

Included

Features

SSO options

Included

Limits

Custom AI credit allowance for deep research

Included

Support

Priority support & SLAs

Included

Support

Custom feature development

Included

Support

Custom invoices and Purchase Orders

Included

Support

ACH & Wire transfer payment methods

Included

Features

Custom chat log retention options

Included

Limits

Custom per-bot action limits

Included

Compliance

SOC 2 Type II

Included

Compliance

GDPR compliant

Included

Compliance

HIPAA available

Included

Compliance

Custom DPA

Included

Compliance

Custom contracts & legal addenda

Included

Compliance

Data residency options

Included

Plain

Foundation

AI features

Credits included

2,000/mo

Included

Users

User seats

Up to 5

Included

Channels

Slack

25 channels

Limited

Channels

Email

2 addresses

Limited

Channels

In-app channels

Included

Channels

Microsoft Teams

Excluded

Channels

Discord

Excluded

AI features

Ari AI agent

included

Included

AI features

Sidekick AI assistant

Included

Extensibility

Linear, Jira integrations

Included

Help Center

Help Center, Knowledge Base

1

Limited

Help Center

Ask AI

1

Limited

Help Center

Customer inbox

1

Limited

Data-driven support

Customer cards

Included

Data-driven support

Customer card realtime

12h cache

Limited

Extensibility

AI workflows

Up to 5

Limited

Onboarding

Onboarding process

Self-serve

Included

Onboarding

Plain support

Email + chat

Included

Extensibility

SLAs and Business hours

Excluded

Extensibility

Escalation paths

Excluded

Extensibility

CRM integrations

Excluded

AI features

Reporting themes

Excluded

AI features

AI suggested responses

Excluded

Data-driven support

Reporting

7 days

Limited

AI features

Lookup with Cursor

Excluded

Services and compliance

SSO and SCIM

Excluded

Onboarding

Dedicated CSM

Excluded

Horizon

AI features

Credits included

15,000/mo

Included

Users

User seats

Up to 10

Included

Channels

Slack

Unlimited

Included

Channels

Email

10 addresses

Limited

Channels

Microsoft Teams

Included

Channels

Discord

Excluded

Highlights

Everything in Foundation

Included

Extensibility

SLAs and Business hours

Included

Extensibility

Escalation paths

Included

Extensibility

CRM integrations

Included

AI features

Reporting themes

Included

AI features

AI suggested responses

Included

Onboarding

Priority support via Slack

Included

Help Center

Help Center, Knowledge Base

Unlimited

Included

Help Center

Ask AI

Unlimited

Included

Help Center

Customer inbox

Unlimited

Included

Extensibility

Workflows

Unlimited

Included

Data-driven support

Customer card realtime

15s

Included

Data-driven support

Reporting

All time

Included

Onboarding

Onboarding process

Self-serve

Included

Onboarding

Plain support

Slack, email + chat

Included

AI features

Lookup with Cursor

Excluded

Services and compliance

SSO and SCIM

Excluded

Onboarding

Dedicated CSM

Excluded

Onboarding

White glove onboarding

Excluded

Frontier

AI features

Credits included

Custom

Included

Users

User seats

Custom

Included

Channels

Slack

Unlimited

Included

Channels

Email

25 addresses

Limited

Channels

Discord channels

Included

Highlights

Everything in Horizon

Included

AI features

Lookup with Cursor

Included

Extensibility

Custom workspaces

Included

Services and compliance

Custom contracting

Included

Services and compliance

Advanced security

Included

Services and compliance

SSO and SCIM

Included

AI features

Custom AI + bring your own agent

Included

Onboarding

Dedicated CSM + white glove onboarding

Included

Onboarding

Onboarding process

White glove

Included

Onboarding

Plain support

Dedicated CSM

Included

Help Center

Help Center, Knowledge Base

Unlimited

Included

Help Center

Ask AI

Unlimited

Included

Help Center

Customer inbox

Unlimited

Included

Extensibility

Workflows

Unlimited

Included

Data-driven support

Customer card realtime

15s

Included

Data-driven support

Reporting

All time

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

DocsBot

    • Free: Free
    • Personal: USD 49 monthly
    • Standard: USD 149 monthly
    • Business: USD 499 monthly
    • Enterprise: Contact sales
    • Free plan — Free plan: Free
    • Personal plan — Personal plan: USD 49 monthly · USD 49 / month with annual commitment
    • Standard plan — Standard plan: USD 149 monthly · USD 149 / month with annual commitment
    • Business plan — Business plan: USD 499 monthly · USD 499 / month with annual commitment

Plain

    • Foundation: USD 35 / month with annual commitment
    • Horizon: USD 299 / month with annual commitment
    • Frontier: Contact sales
    • Foundation — default: USD 35 monthly · USD 35 / month with annual commitment