eesel AI vs LiveHelpNow

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

eesel AI

See full pricing history

USD · US · source: www.eesel.ai

Plan	Pricing	Charged by	Offer type
Standard Highlighted	USD 0 per ticket Free until you've used $50 (plus 2 free blog generations), no credit card needed. After that, pricing starts at 40¢. No platform fee, no per-seat fees, no minimum. Light: Dashboard questions, simple lookups Free. Regular: Support ticket, chat session $0.40 each. Heavy: Blog post drafts $4.00 each. $0.40 per ticket billed per ticket or helpdesk conversation handled, not per reply. Save up to 25% with an annual commit. Commit to a year of usage and pay for it upfront to get 25% off. If you go over your commitment, the extra usage is billed at the normal rate. Talk to sales.	Usage · per ticket or helpdesk conversation handled, not per reply	Standalone · Usage based
Enterprise	USD 1000 monthly · USD 0 per ticket Enterprise - $1,000/month Flat platform fee on top of usage.	Flat · Flat platform fee on top of usage	Standalone · Starting at

LiveHelpNow

See full pricing history

USD · US · source: livehelpnow.net

Plan	Pricing	Charged by	Offer type
Essential	USD 39 monthly from$39 /mo	Flat · /mo	Standalone · Fixed
Professional	USD 59 monthly from$59 /mo	Flat · /mo	Standalone · Fixed
Premium	USD 79 monthly from$79 /mo	Flat · /mo	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

eesel AI

Standard

Enterprise

Highlights Dedicated solutions engineer: Included
Highlights Account manager: Included
Highlights Higher knowledge base limits: Included
Highlights SSO: Included
Highlights HIPAA: Included
Highlights BAA: Included
Highlights Signed cloud service agreements: Included

LiveHelpNow

Essential

Highlights Live chat: Included
Highlights Knowledge base: Included
Highlights Support portal for customers: Included
Highlights Unlimited articles: Included
Highlights Surveys and canned responses: Included
Highlights Secure forms: Included
Highlights Conversion tracking: Included
Highlights Social channel support: Included
Highlights Basic automations: Included
Highlights Basic reporting: Included
Highlights One chat domain: Included
Highlights One knowledge base: Included

Professional

Highlights Ticketing: Included
Highlights Workforce management features: Included
Highlights Advanced automations: Included
Highlights Performance dashboards and KPI reporting: Included
Highlights Data export: Included
Highlights Call logging: Included
Highlights Phone integration through Zoom for routing and tracking: Included

Premium

Highlights White glove onboarding: Included
Highlights Monthly dedicated success call: Included
Highlights Advanced automations: Included
Highlights Priority support: Included
Highlights Removal of LiveHelpNow branding: Included
Highlights Additional knowledge base capacity: Included
Highlights Higher limits across automation and reporting and data storage: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

eesel AI

September 21, 2026
Official pricing page
- Standard: USD 0 per ticket
- Enterprise: USD 1000 monthly · USD 0 per ticket
August 27, 2026
Official pricing page
- Usage based: USD 0.4 monthly

LiveHelpNow

August 27, 2026
Official pricing page
- Essential: USD 39 monthly
- Professional: USD 59 monthly
- Premium: USD 79 monthly