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Intercom vs UJET

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.intercom.com

Plan Pricing Charged by Offer type
Essential
USD 29 monthly

$29 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Advanced
USD 85 monthly

$85 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed
Expert
USD 132 monthly

$132 per seat/month plus Fin from $0.99 per outcome

Seat · per user or agent Standalone · Fixed

USD · US · source: ujet.cx

Plan Pricing Charged by Offer type
Basic
USD 65 monthly

$65/user/month

Seat · per user per month Standalone · Fixed
Pro Highlighted
USD 99 monthly

$99/user/month

Seat · per user per month Standalone · Fixed
Enterprise
USD 120 monthly

$120/user/month

Seat · per user per month Standalone · Fixed
Digital
USD 69 monthly

$69/user/month

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Intercom

Essential

Plan card

Messenger

Included

Plan card

Shared inbox and ticketing

Included

Plan card

Pre-built reports

Included

Plan card

Public help center

Included

Advanced

Plan card

Multiple team inboxes

Included

Plan card

Workflow automation

Included

Plan card

Round-robin assignment

Included

Plan card

Private help center

Included

Expert

Plan card

SSO and identity management

Included

Plan card

HIPAA support

Included

Plan card

Service-level agreements

Included

Plan card

Multibrand messenger

Included

UJET

Basic

Plan card

Voice channel

Included

Plan card

Standard reports

Included

Plan card

CRM adapters

Included

Plan card

Web SDK

Included

Pro

Plan card

Advanced reports

Included

Plan card

APIs and data export

Included

Plan card

Mobile SDK

Included

Plan card

Premium support

Included

Enterprise

Plan card

Chat channel

Included

Plan card

Email channel

Included

Plan card

SMS and social channels

Included

Plan card

Omnichannel engagement

Included

Digital

Plan card

Standalone digital suite

Included

Plan card

Chat and email

Included

Plan card

SMS and social

Included

Plan card

In-app voice

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Intercom

  1. Source
    • Essential: USD 29 monthly
    • Advanced: USD 85 monthly
    • Expert: USD 132 monthly

UJET

  1. Source
    • Basic: USD 65 monthly
    • Pro: USD 99 monthly
    • Enterprise: USD 120 monthly
    • Digital: USD 69 monthly