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Chaport vs Simplesat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

EUR · US · source: www.chaport.com

Plan Pricing Charged by Offer type
Free — Free
Free

€ 0 0

Flat · /mo Standalone · Free
Pro — Pro
EUR 29 monthly · EUR 39 / month with annual commitment

€ 29 39 /mo

Flat · /mo Standalone · Fixed
Unlimited — Unlimited Highlighted
EUR 99 monthly · EUR 129 / month with annual commitment

€ 99 129 /mo

Flat · /mo Standalone · Fixed

USD · US · source: www.simplesat.io

Plan Pricing Charged by Offer type
Standard
USD 119 monthly · USD 109 / month with annual commitment

$119 / month $109 / month

Flat · / month Standalone · Fixed
Pro
USD 249 monthly · USD 229 / month with annual commitment

$249 / month $229 / month

Flat · / month Standalone · Fixed
Elite
USD 499 monthly · USD 459 / month with annual commitment

$499 / month $459 / month

Flat · / month Standalone · Fixed
Enterprise
Contact sales

Custom

Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chaport

Free — Free

Highlights

Operators included

2 operators included

Included

Chat history

Chat history

60-day chat history

Included

Highlights

Chats & websites

Unlimited chats & websites

Included

Auto-invitations

Auto-invitations

1 default auto-invitation (branded)

Included

Widget customization

Widget customization

Basic widget customization

Included

Apps

Apps

Web, desktop & mobile apps

Included

Pro — Pro

Highlights

Operators included

4 operators included

Included

Chat history

Chat history

Unlimited chat history

Included

Auto-invitations

Auto-invitations

Auto-invitations

Included

Widget customization

Widget customization

Advanced widget customization

Included

Messaging

Email & messengers integration

Email & messengers integration

Included

Operator productivity

Saved replies

Saved replies

Included

Auto-invitations

Pre-chat form

Pre-chat form

Included

Reports

Detailed reports

Detailed reports

Included

Messaging

Autoresponder

Autoresponder

Included

Apps

REST & JavaScript API

REST & JavaScript API

Included

Unlimited — Unlimited

Highlights

Operators included

Unlimited operators

Included

Chat history

Chat history

Unlimited chat history

Included

Automation

Chatbots

Chatbots

Included

Automation

Knowledge base + FAQ bot

Knowledge base + FAQ bot

Included

Management

Teams

Teams

Included

Management

Assignment rules

Assignment rules

Included

Operator productivity

Shared saved replies

Shared saved replies

Included

Visitor Info

Custom fields

Custom fields

Included

Operator productivity

Chat ratings

Chat ratings

Included

Reports

Advanced reports

Advanced reports

Included

Reports

On-demand reports

On-demand reports

Included

Apps

Zapier integration

Zapier integration

Included

Simplesat

Standard

User management

Account users

5

Included

Feedback

Monthly responses

1,000

Included

Survey functionality

Unlimited surveys

Included

User management

Unlimited support agents

Included

Reporting

Custom dashboards

0

Limited

Testimonials & reviews

Website feedback widgets

2

Limited

Testimonials & reviews

Widget customization

Basic

Limited

Feedback

Topic detection

Manual

Limited

Direct email surveys

Monthly email sending limit

15,000

Included

Service & support

Support communication

Chat & email

Included

Survey branding

Survey branding

Basic

Limited

Survey branding

Brands

1

Limited

Highlights

Multi-brand support

Excluded

Survey branding

Custom CSS

Excluded

Direct email surveys

Custom email templates

Excluded

Integrations

Salesforce integration

Excluded

User management

Enterprise SSO

Excluded

User management

Directory sync

Excluded

Service & support

Dedicated CSM

Excluded

Pro

User management

Account users

15

Included

Feedback

Monthly responses

3,000

Included

Survey functionality

Unlimited surveys

Included

User management

Unlimited support agents

Included

Highlights

Everything in Standard

Included

Survey branding

Multi-brand support

Included

Survey branding

Custom CSS

Included

Reporting

Custom dashboards

5

Included

Testimonials & reviews

Website feedback widgets

5

Included

Testimonials & reviews

Widget customization

Custom CSS

Included

Feedback

Topic detection

Automatic

Included

Direct email surveys

Monthly email sending limit

75,000

Included

Service & support

Support communication

Chat, email & calls

Included

Survey branding

Brands

2

Included

Integrations

Salesforce integration

Included

Direct email surveys

Custom email templates

Excluded

User management

Enterprise SSO

Excluded

User management

Directory sync

Excluded

Service & support

Dedicated CSM

Excluded

Elite

User management

Account users

30

Included

Feedback

Monthly responses

7,000

Included

Survey functionality

Unlimited surveys

Included

User management

Unlimited support agents

Included

Highlights

Everything in Pro

Included

Direct email surveys

Custom email templates

Included

Reporting

Custom dashboards

10

Included

Testimonials & reviews

Website feedback widgets

10

Included

Testimonials & reviews

Widget customization

Custom CSS

Included

Feedback

Topic detection

Automatic

Included

Direct email surveys

Monthly email sending limit

150,000

Included

Service & support

Support communication

Chat, email & calls

Included

Survey branding

Brands

5

Included

Survey branding

Custom CSS

Included

Integrations

Salesforce integration

Included

User management

Enterprise SSO

Excluded

User management

Directory sync

Excluded

Service & support

Dedicated CSM

Excluded

Service & support

Design and code support

Excluded

Enterprise

Highlights

Everything in Elite

Included

Highlights

Usage based pricing

Included

User management

Directory Sync

Included

Service & support

Design and code support

Included

Service & support

Dedicated CSM

Included

User management

Enterprise SSO

Included

User management

Account users

Usage based

Included

Feedback

Monthly responses

Usage based

Included

Reporting

Custom dashboards

Unlimited

Included

Testimonials & reviews

Website feedback widgets

Unlimited

Included

Testimonials & reviews

Widget customization

Design and code support

Included

Direct email surveys

Monthly email sending limit

Usage based

Included

Legal & compliance

TOS and DPA customization

Custom

Included

Survey branding

Brands

Usage based

Included

External email embed

Rating icons

Bespoke design service for unique and branded icons

Included

User management

Stream activity logs with SIEM

Included

Integrations

Custom integrations

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chaport

    • Free — Free: Free
    • Pro — Pro: EUR 29 monthly · EUR 39 / month with annual commitment
    • Unlimited — Unlimited: EUR 99 monthly · EUR 129 / month with annual commitment

Simplesat

    • Standard: USD 119 monthly · USD 109 / month with annual commitment
    • Pro: USD 249 monthly · USD 229 / month with annual commitment
    • Elite: USD 499 monthly · USD 459 / month with annual commitment
    • Enterprise: Contact sales
    • Standard — default: USD 119 monthly · USD 109 / month with annual commitment