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Deskpro vs UJET

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.deskpro.com

Plan Pricing Charged by Offer type
Team
USD 39 monthly

$39 /agent/month (Min 5 agents)

Seat · agent Standalone · Fixed
Professional Highlighted
USD 59 monthly

$59 /agent/month (Min 10 agents)

Seat · agent Standalone · Fixed
Enterprise
USD 99 monthly

$99 /agent/month (Min 25 agents)

Seat · agent Standalone · Fixed

USD · US · source: ujet.cx

Plan Pricing Charged by Offer type
Basic
USD 65 monthly

$65/user/month

Seat · per user per month Standalone · Fixed
Pro Highlighted
USD 99 monthly

$99/user/month

Seat · per user per month Standalone · Fixed
Enterprise
USD 120 monthly

$120/user/month

Seat · per user per month Standalone · Fixed
Digital
USD 69 monthly

$69/user/month

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Deskpro

Team

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Highlights

Standard Support

Included

Self-Service Help Center

Multi-Brand Help Centers

3

Limited

Self-Service Help Center

Remove 'Powered by Deskpro' Branding

Excluded

Licensing

Lite Agents

Excluded

Deskpro AI

Deskpro AI

Excluded

Deskpro AI

AI-Powered Chatbot

Excluded

Highlights

Multiple Brand Support

Excluded

Highlights

Advanced Voice & Call Controls

Excluded

Licensing

Multi-Account

Excluded

Integrations & Apps

CRM Sync

Excluded

Licensing

Minimum Agents

5

Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting

Excluded

Professional

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Highlights

Chatbot

Included

Highlights

Apps & Integrations

Included

Highlights

Mobile Apps

Included

Highlights

Reporting & Analytics

Included

Licensing

Lite Agents

50

Included

Deskpro AI

Deskpro AI

Included

Deskpro AI

AI-Powered Chatbot

Included

Self-Service Help Center

Remove "Powered by Deskpro"

Included

Self-Service Help Center

Multiple Brand Support

10

Included

Highlights

Advanced Voice & Call Controls

Included

Licensing

Multi-Account

3

Limited

Integrations & Apps

CRM Sync

Included

Highlights

Professional Support

Included

Licensing

Minimum Agents

10

Included

Hosting & Infrastructure

Data Center Choice

US / UK / EU

Included

Security & Compliance

HIPAA-Compliant Hosting

Excluded

Enterprise

Highlights

Unified inbox for every channel

Included

Highlights

Self-Service Help Center

Included

Licensing

Lite Agents

1000

Included

Deskpro AI

Deskpro AI

Included

Deskpro AI

AI-Powered Chatbot

Included

Self-Service Help Center

Remove "Powered by Deskpro"

Included

Self-Service Help Center

Multiple Brand Support

Unlimited

Included

Highlights

Advanced Voice & Call Controls

Included

Licensing

Multi-Account

Unlimited

Included

Integrations & Apps

CRM Sync

Included

Hosting & Infrastructure

Global Data Center

paid

Limited

Support & Services

Quarterly Health Checks

Included

Security & Compliance

Security Reviews

Included

Highlights

Sandbox Environment

Included

Licensing

Custom Contracts

Included

Security & Compliance

HIPAA-Compliant Hosting

Included

Support & Services

Account Manager

Included

Support & Services

Implementation Services

Included

Highlights

Enterprise Support

Included

Licensing

Minimum Agents

25

Included

Hosting & Infrastructure

Data Center Choice

Global

Included

UJET

Basic

Plan card

Voice channel

Included

Plan card

Standard reports

Included

Plan card

CRM adapters

Included

Plan card

Web SDK

Included

Pro

Plan card

Advanced reports

Included

Plan card

APIs and data export

Included

Plan card

Mobile SDK

Included

Plan card

Premium support

Included

Enterprise

Plan card

Chat channel

Included

Plan card

Email channel

Included

Plan card

SMS and social channels

Included

Plan card

Omnichannel engagement

Included

Digital

Plan card

Standalone digital suite

Included

Plan card

Chat and email

Included

Plan card

SMS and social

Included

Plan card

In-app voice

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Deskpro

    • Team: USD 39 monthly
    • Professional: USD 59 monthly
    • Enterprise: USD 99 monthly
    • Team: USD 39 monthly
    • Professional: USD 59 monthly
    • Enterprise: USD 99 monthly
    • Team — default: USD 39 monthly · USD 39 / month with annual commitment
    • Professional — default: USD 59 monthly · USD 59 / month with annual commitment
    • Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment

UJET

    • Basic: USD 65 monthly
    • Pro: USD 99 monthly
    • Enterprise: USD 120 monthly
    • Digital: USD 69 monthly