Pure Chat vs ThriveDesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Pure Chat

See full pricing history

USD · US · source: purechat.com

Plan	Pricing	Charged by	Offer type
Growth	USD 49 monthly · USD 39 / month with annual commitment $49/month monthly or $39/month paid annually	Flat · per month	Standalone · Fixed
Pro	USD 99 monthly · USD 79 / month with annual commitment $99/month monthly or $79/month paid annually	Flat · per month	Standalone · Fixed

ThriveDesk

See full pricing history

USD · US · source: www.thrivedesk.com

Plan	Pricing	Charged by	Offer type
Starter	USD 49 monthly $49/month	Flat · /month	Standalone · Fixed
Plus✨	USD 99 monthly $99/month	Flat · /month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Pure Chat

Growth

Plan card 4 users/operators included: Included
Plan card 1 website: Included
Plan card 100 SMS notifications: Included
Plan card Unlimited chats: Included

Pro

Plan card 10 users/operators included: Included
Plan card Unlimited websites: Included
Plan card 1,000 SMS notifications: Included
Plan card Remove Pure Chat branding: Included

ThriveDesk

Starter

Highlights 4 support agent included: Included
Highlights 2 Shared inboxes with email, live chat: Included
Highlights Ticketing system: Included
Highlights 1 Knowledge Base: Included
Highlights Live Chat Assistants: Included
Highlights Internal notes with @mentions: Included
Highlights Tagging: Included
Highlights Basic Automation Rules: Included
Highlights 10 Instant Replies: Included
Highlights AI Assist Beta: Included
Highlights Basic Integrations: Included

Plus✨

Highlights 10 support agent included: Included
Highlights 5 Shared inboxes with email, live chat: Included
Highlights 2 Knowledge base: Included
Highlights Realtime visitor tracking: Included
Highlights Advanced Automation Rules: Included
Highlights Unlimited Instant Replies: Included
Highlights Satisfaction Ratings(CSAT): Included
Highlights API & Webhook: Included
Highlights Advanced Integrations: Included
Highlights WP Portal: Included
Highlights Concierge migration service: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Pure Chat

August 27, 2026 Source
- Growth: USD 49 monthly · USD 39 / month with annual commitment
- Pro: USD 99 monthly · USD 79 / month with annual commitment

ThriveDesk

August 27, 2026 Source
- Starter: USD 49 monthly
- Plus✨: USD 99 monthly