Jelly vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Jelly

See full pricing history

USD · US · source: letsjelly.com

Plan	Pricing	Charged by	Offer type
Jelly — Standard	USD 29 monthly · USD 26.58 / month with annual commitment $348 $319 /year ...for your whole team!	Flat · ...for your whole team!	Standalone · Fixed
Royal Jelly — Premium Highlighted	USD 69 monthly · USD 57.5 / month with annual commitment $828 $690 /year ...for your whole team!	Flat · ...for your whole team!	Standalone · Fixed

Richpanel

See full pricing history

USD · US · source: www.richpanel.com

Plan	Pricing	Charged by	Offer type
Helpdesk Seats — default	USD 99 monthly · USD 82.17 / month with annual commitment $99 per seat, per month	Seat · per seat, per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Jelly

Jelly — Standard

Highlights Shared team email addresses: Up to 3

Included
Highlights Users: Unlimited

Included
Highlights Inbox collaboration features: Included
Highlights Saved replies: Included
Highlights Support: Included

Royal Jelly — Premium

Highlights Shared team email addresses: Unlimited

Included
Highlights Advanced Rules: Included
Highlights Send Later: Included
Highlights Mailboxes: Included
Highlights Syncing of sent mail via IMAP: Included
Highlights API access (beta): Included
Highlights Integrations (Discord, Slack, Webhooks): Included

Richpanel

Helpdesk Seats — default

Highlights Unified inbox across every channel, one view per customer: Included
Highlights Round robin, assignment rules, teams and multi-brand queues: Included
Highlights CSAT, team and revenue reporting, plus a custom report builder: Included
Highlights Macros, saved views, internal notes and custom fields: Included
Highlights Customer, order and subscription context beside the reply: Included
Highlights One-click migration from Gorgias or Zendesk, and we buy out your contract: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Jelly

August 27, 2026 Source
- Jelly — Standard: USD 29 monthly · USD 26.58 / month with annual commitment
- Royal Jelly — Premium: USD 69 monthly · USD 57.5 / month with annual commitment

Richpanel

August 27, 2026 Source
- Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment