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Help Scout vs Screendesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.helpscout.com

Plan Pricing Charged by Offer type
Free
Free

Free plan

Flat Standalone · Free

USD · US · source: screendesk.io

Plan Pricing Charged by Offer type
Free
Free

€0

Flat Standalone · Free

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Help Scout

Free

Highlights

Just need the basics? The Free plan includes 5 users, 1 Inbox, and 1 Docs site.

Included

Highlights

The Free plan gives you 5 users, 1 Inbox, and 1 Docs site.

Included

Highlights

Just need the basics?

Included

Screendesk

Free

Highlights

Unlimited agents

Included

Highlights

10 recordings & bug reports per month

Included

Highlights

10 min recording duration

Included

Highlights

30 days retention

Included

Highlights

Video Library

Included

Highlights

Helpdesk integrations

Included

Highlights

Standard support

Included

Highlights

Everything in Free

Included

Highlights

Unlimited recordings & bug reports

Included

Highlights

Unlimited retention

Included

Highlights

Remove Screendesk branding

Included

Highlights

Private Folders

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Help Scout

  1. Source
    • Free: Free

Screendesk

  1. Source
    • Free: Free