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Helply vs Missive

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: helply.com

Plan Pricing Charged by Offer type
The helpdesk
Free

$0 free forever

Flat · for your whole team Standalone · Free
The AI agents
USD 0 per outcome · USD 99 monthly minimum

$0.50 per outcome with a $99 monthly minimum. You're only charged at most once per conversation, even if Helply takes multiple actions. Never pay if an agent can't answer, fails to complete an action, or the customer asks for a human.

Usage · per outcome Standalone · Usage based

USD · US · source: missiveapp.com

Plan Pricing Charged by Offer type
Starter
USD 14 / month with annual commitment

$14/user/month billed yearly

Unit · per user per month, billed yearly Standalone · Fixed
Productive Highlighted
USD 24 / month with annual commitment

$24/user/month billed yearly

Unit · per user per month, billed yearly Standalone · Fixed
Business
USD 36 / month with annual commitment

$36/user/month billed yearly

Unit · per user per month, billed yearly Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helply

The helpdesk

Included for everyone

Shared inbox, ticketing, and live chat

Included

Included for everyone

Public and private help centers

Included

Included for everyone

Automations, SLAs, and workflows

Included

Included for everyone

All integrations, API, and webhooks

Included

Included for everyone

SSO, roles, 2FA, and audit logs

Included

The AI agents

Missive

Starter

Plan card

Email, SMS, and social accounts

Included

Plan card

Team spaces and inboxes

Included

Plan card

Conversations and tasks

Included

Productive

Plan card

Users

Up to 50

Included

Plan card

Rules and automations

Included

Plan card

Basic analytics and API access

Included

Business

Plan card

SAML single sign-on

Included

Plan card

IP restrictions

Included

Plan card

Advanced analytics and personalized onboarding

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Helply

    • The helpdesk: Free
    • The AI agents: USD 0 per outcome · USD 99 monthly minimum
    • Per-ticket pricing — Standard: USD 1 / month with annual commitment

Missive

    • Starter: USD 14 / month with annual commitment
    • Productive: USD 24 / month with annual commitment
    • Business: USD 36 / month with annual commitment