Fini AI vs LiveAgent

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Fini AI

See full pricing history

USD · US · source: www.usefini.com

Plan	Pricing	Charged by	Offer type
Growth — default	USD 3600 monthly · USD 3000 / month with annual commitment $3,600 /mo or $36,000 / year	Flat · per month billed annually	Standalone · Fixed
Scale — default Highlighted	USD 9000 monthly · USD 7500 / month with annual commitment $9,000 /mo or $90,000 / year	Flat · per month billed annually	Standalone · Fixed
Enterprise — default	Contact sales Contact us	Flat · Custom pricing	Standalone · Contact sales

LiveAgent

See full pricing history

USD · US · source: www.liveagent.com

Plan	Pricing	Charged by	Offer type
Small business	USD 19 monthly · USD 15 / month with annual commitment $19 per agent/month billed monthly; $15 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Medium business	USD 35 monthly · USD 29 / month with annual commitment $35 per agent/month billed monthly; $29 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Large business Highlighted	USD 59 monthly · USD 49 / month with annual commitment $59 per agent/month billed monthly; $49 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Enterprise	USD 85 monthly · USD 69 / month with annual commitment $85 per agent/month billed monthly; $69 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Fini AI

Growth — default

Highlights Monthly allowance: 2,000 resolved tickets

Included
Highlights Overage per resolution: $0.89 per resolution after that

Included
Highlights Voice AI: Standard rate card on voice

Included
Highlights Platform access: Whole platform

Included
Highlights Implementation: Included

Included
Highlights Support: Shared customer success, Priority email support

Included

Scale — default

Highlights Monthly allowance: 8,000 resolved tickets

Included
Highlights Overage per resolution: $0.69 per resolution after that

Included
Highlights Voice AI: + 500 answered voice calls / mo

Included
Highlights Platform access: Everything in Growth

Included
Highlights Implementation: White-glove onboarding, Dedicated AI engineer

Included
Highlights Additional features: Nightly Knowledge Atlas scan, Slack agent + SSO, Multi-language support

Included

Enterprise — default

Highlights Monthly allowance: Unlimited resolved tickets

Included
Highlights Overage per resolution: $0.49 per resolution after that

Included
Highlights Voice AI: + 2,500 answered voice calls / mo

Included
Highlights Platform access: Everything in Scale

Included
Highlights Implementation: 90-day free pilot, Dedicated engineer pod, 15-min SLA, Uptime SLA, premium support

Included
Highlights Additional features: Custom helpdesk integration, Admin & audit logs

Included

LiveAgent

Small business

Plan card Ticketing: Included
Plan card Live chat: Included
Plan card Knowledge base: Included
Plan card Automation rules: Included

Medium business

Plan card Call center and IVR: Included
Plan card Reports: Included
Plan card Proactive chat invitations: Included
Plan card SSO and custom roles: Included

Large business

Plan card Time tracking: Included
Plan card Audit log: Included
Plan card Facebook, Instagram, X, Viber, Telegram, and WhatsApp: Included

Enterprise

Plan card Dedicated account manager: Included
Plan card Priority support: Included
Plan card Assisted channel integration: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Fini AI

August 27, 2026 Source
- Growth — default: USD 3600 monthly · USD 3000 / month with annual commitment
- Scale — default: USD 9000 monthly · USD 7500 / month with annual commitment
- Enterprise — default: Contact sales

LiveAgent

August 27, 2026 Source
- Small business: USD 19 monthly · USD 15 / month with annual commitment
- Medium business: USD 35 monthly · USD 29 / month with annual commitment
- Large business: USD 59 monthly · USD 49 / month with annual commitment
- Enterprise: USD 85 monthly · USD 69 / month with annual commitment