Skip to content

Chatbit vs Fini AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: chatbit.co

Plan Pricing Charged by Offer type
Starter
Free

Starter — $0/month

Flat · per month Standalone · Free
Core
USD 19 monthly

Core — $19/month

Flat · per month Standalone · Fixed
Growth Highlighted
USD 99 monthly

Growth — $99/month

Flat · per month Standalone · Fixed
Enterprise
USD 399 monthly

Enterprise — $399/month

Flat · per month Standalone · Fixed

USD · US · source: www.usefini.com

Plan Pricing Charged by Offer type
Growth
USD 0 per resolved ticket

$0.89 /resolved ticket. Total tickets included every month 3,000 tickets upto. Go past the allowance and the extra bills at a flat per-resolution rate. Overage past monthly allowance $0.89 per resolution (overage table: 2,000 resolutions). Unused allowance rolls forward one month. No per-seat fees.

Usage · /resolved ticket Standalone · Usage based
Scale Highlighted
USD 0 per resolved ticket

$0.69 /resolved ticket. Most Chosen. Total tickets included every month 10,000 tickets upto. Go past the allowance and the extra bills at a flat per-resolution rate. Overage past monthly allowance $0.69 per resolution (overage table: 8,000 resolutions). Unused allowance rolls forward one month. No per-seat fees.

Usage · /resolved ticket Standalone · Usage based
Enterprise
USD 0 per resolved ticket

$0.49 /resolved ticket. Contact us. Total tickets included every month Unlimited tickets upto. PER RESOLUTION · ENTERPRISE from $0.49. Overage: Contact us. Unused allowance rolls forward one month. No per-seat fees.

Usage · /resolved ticket Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatbit

Starter

Limits

Messages

100 per month

Limited

Limits

Chatbots

1

Limited

Models

AI models

GPT-5.6 Luna only

Included

Limits

Context limit

40k

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Excluded

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Core

Limits

Messages

5,000 per month

Limited

Limits

Chatbots

2

Limited

Models

AI models

GPT-5.6 Luna & Terra

Included

Models

GPT-5.6 Sol option

Included

Limits

Context limit

Up to 11M

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Excluded

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Growth

Limits

Messages

20k per month

Limited

Limits

Chatbots

5

Limited

Models

AI models

GPT-5.6 Luna & Terra

Included

Models

GPT-5.6 Sol option

Included

Limits

Context limit

Up to 11M

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Included

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Enterprise

Limits

Messages

50k per month

Limited

Limits

Chatbots

10

Limited

Models

AI models

GPT-5.6 Luna & Terra

Included

Models

GPT-5.6 Sol option

Included

Limits

Context limit

Up to 11M

Limited

Capabilities

Lead capture

Included

Branding

Remove "Powered by"

Included

Terms

No-credit-card signup

Included

Terms

Cancellation

Upgrade or cancel any time

Included

Core platform

Training sources

Website, knowledge base, PDF files and other resources

Included

Core platform

No-code setup

Ready in minutes

Included

Deployment

Website installation

Single-line widget installation or shareable link

Included

Knowledge

Custom data sources

Files, text and editable Q&A

Included

Knowledge

Answer refinement

Read conversations and correct chatbot answers

Included

Customization

Visual customization

Name, icon, theme, position, color and CSS

Included

Customization

Personality controls

Balance creativity and precision

Included

Operations

Conversation inbox

Access visitor-chatbot conversations

Included

Capabilities

Multilingual responses

Most languages supported out of the box

Included

Security

Guardrails

Prevent abuse and control chatbot assertiveness

Included

Security

Domain restrictions

Restrict chatbot operation to approved domains

Included

Operations

Conversation notifications

Optional daily reminders about new conversations

Included

Lead capture

Lead delivery

Collected leads delivered daily

Included

Fini AI

Growth

What's included

Whole platform

Included

What's included

Implementation

Included

Included

What's included

Voice AI, with standard rate card

Included

What's included

Shared customer success

Included

What's included

Priority email support

Included

What's included

Monthly ticket allowance

3,000 tickets

Limited

Scale extras

White-glove onboarding

Excluded

Scale extras

Dedicated AI engineer

Excluded

Security & Quality

SSO & SAML

Excluded

Custom Actions (Scale Extras)

Slack agent

Excluded

Custom Actions (Scale Extras)

Custom API actions

Excluded

Custom Actions (Scale Extras)

Multi-language support

Excluded

Custom Actions (Scale Extras)

Nightly Knowledge Atlas scan

Excluded

Helpdesk

Custom helpdesk integration

Excluded

Critical Priority Functions (Enterprise Extras)

Dedicated engineer pod

Excluded

Scale

What's included

Everything in Growth

Included

What's included

White-glove onboarding

Included

What's included

Dedicated AI engineer

Included

What's included

Nightly Knowledge Atlas scan

Included

What's included

Slack agent + SSO

Included

What's included

Multi-language support

Included

What's included

Monthly ticket allowance

10,000 tickets

Limited

Custom Actions (Scale Extras)

Custom API actions

Included

Custom Actions (Scale Extras)

Scheduled reports

Included

Custom Actions (Scale Extras)

Outbound webhooks

Included

Custom Actions (Scale Extras)

Quarterly business reviews

Included

Security & Quality

SSO & SAML

Included

Helpdesk

Custom helpdesk integration

Excluded

Critical Priority Functions (Enterprise Extras)

Dedicated engineer pod

Excluded

What's included

90-day free pilot

Excluded

Enterprise

What's included

Everything in Scale

Included

What's included

90-day free pilot

Included

What's included

Dedicated engineer pod

15-min SLA

Included

What's included

Uptime SLA · premium support

Included

What's included

Custom helpdesk integration

Included

What's included

Admin & audit logs

Included

What's included

Monthly ticket allowance

Unlimited tickets

Included

Critical Priority Functions (Enterprise Extras)

Hot standby + failover

Included

Critical Priority Functions (Enterprise Extras)

Data residency + BAA/DPA

Included

Critical Priority Functions (Enterprise Extras)

Switching-cost credit

Upto $50,000

Included

Critical Priority Functions (Enterprise Extras)

Full decision audit trail

Included

Critical Priority Functions (Enterprise Extras)

Hourly knowledge updates

Included

Critical Priority Functions (Enterprise Extras)

Model version control

Included

Critical Priority Functions (Enterprise Extras)

No price increases

Included

Critical Priority Functions (Enterprise Extras)

Quarterly AI researcher sessions

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatbit

    • Starter: Free
    • Core: USD 19 monthly
    • Growth: USD 99 monthly
    • Enterprise: USD 399 monthly

Fini AI

    • Growth: USD 0 per resolved ticket
    • Scale: USD 0 per resolved ticket
    • Enterprise: USD 0 per resolved ticket
    • Growth — default: USD 3600 monthly · USD 3000 / month with annual commitment
    • Scale — default: USD 9000 monthly · USD 7500 / month with annual commitment
    • Enterprise — default: Contact sales