Chatfuel vs Kayako

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatfuel

See full pricing history

USD · US · source: chatfuel.com

Plan	Pricing	Charged by	Offer type
Business Highlighted	USD 18 / month with annual commitment US$69 US$18 per month Billed yearly, US$216/year	Flat · per month	Standalone · Fixed
Agency S	USD 90 / month with annual commitment US$90 per month Billed yearly, US$1,080/year	Flat · per month	Standalone · Fixed

Kayako

See full pricing history

USD · US · source: kayako.com

Plan	Pricing	Charged by	Offer type
Kay AI Agent	USD 1 monthly $1 per fully resolved ticket	Usage · per stated usage allowance	Standalone · Usage based
Kayako One	Contact sales Talk to a pricing expert	Flat · per month	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatfuel

Business

Highlights AI credits: US$20 / mo

Included
Highlights Send WhatsApp conversions to Meta Pixel: Included
Highlights See which ad campaigns and funnels drive sales: Included
Highlights Qualify and score leads automatically: Included
Highlights Sell products and services right in the chat: Included
Highlights Reply to post comments automatically: Included
Highlights Reply to Reels comments automatically: Included
Highlights Send bulk WhatsApp campaigns: Included
Highlights Book meetings in WhatsApp automatically: Included
Highlights Sync WhatsApp with your CRM: Included

Agency S

Highlights AI credits: US$100 / mo

Included
Highlights All of the above: Included
Highlights 3 companies: 3

Included
Highlights Bulk pricing: Included
Highlights Agency management dashboard: Included
Highlights Dedicated Account manager: Included
Highlights Early access to new features: Included

Kayako

Kay AI Agent

Plan card AI issue resolution: Included
Plan card No seat fees: Included
Plan card No setup fees: Included
Plan card No charge for escalations: Included

Kayako One

Plan card Unified inbox: Included
Plan card Ticketing system: Included
Plan card Knowledge base: Included
Plan card Live chat widget: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Chatfuel

September 21, 2026
Official pricing page
- Business: USD 18 / month with annual commitment
- Agency S: USD 90 / month with annual commitment
August 27, 2026
Official pricing page
- Chatfuel Light: Free
- AI PRO: USD 49 monthly
August 27, 2026
Official pricing page
- Chatfuel Light — default: Free
- AI PRO — default: USD 49 monthly · USD 34.71 / month with annual commitment

Kayako

August 27, 2026
Official pricing page
- Kay AI Agent: USD 1 monthly
- Kayako One: Contact sales