Chatfuel vs Kayako

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatfuel

See full pricing history

USD · US · source: chatfuel.com

Plan	Pricing	Charged by	Offer type
Chatfuel Light	Free Free	Flat	Standalone · Free
AI PRO	USD 49 monthly Yearly -29% Monthly $49 USD per month	Flat · per month	Standalone · Fixed

Kayako

See full pricing history

USD · US · source: kayako.com

Plan	Pricing	Charged by	Offer type
Kay AI Agent	USD 1 monthly $1 per fully resolved ticket	Usage · per stated usage allowance	Standalone · Usage based
Kayako One	Contact sales Talk to a pricing expert	Flat · per month	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatfuel

Chatfuel Light

Highlights Instagram, Facebook and WhatsApp automations: Included
Highlights Shared inbox for customer conversations: Included
Highlights Automated replies and flow builder: Included
Highlights Contact management and segmentation: Included
Highlights Ready-made templates: Included

AI PRO

Highlights AI sales manager: Included
Highlights AI knowledge base: Included
Highlights AI-powered automations: Included
Highlights Broadcasts and re-engagement: Included
Highlights Funnels for lead qualification: Included
Highlights Advanced contact tools: Included

Kayako

Kay AI Agent

Plan card AI issue resolution: Included
Plan card No seat fees: Included
Plan card No setup fees: Included
Plan card No charge for escalations: Included

Kayako One

Plan card Unified inbox: Included
Plan card Ticketing system: Included
Plan card Knowledge base: Included
Plan card Live chat widget: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatfuel

August 27, 2026 Source
- Chatfuel Light: Free
- AI PRO: USD 49 monthly
August 27, 2026 Source
- Chatfuel Light — default: Free
- AI PRO — default: USD 49 monthly · USD 34.71 / month with annual commitment

Kayako

August 27, 2026 Source
- Kay AI Agent: USD 1 monthly
- Kayako One: Contact sales