Tars vs Zammad Hosted

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Tars

See full pricing history

USD · US · source: hellotars.com

Plan	Pricing	Charged by	Offer type
Freemium	Free $0 /month	Flat · /month	Standalone · Free
Premium	USD 499 monthly $499 /month	Flat · /month	Standalone · Fixed
Enterprise	Contact sales Custom Pricing	Flat	Standalone · Contact sales

Zammad Hosted

See full pricing history

EUR · US · source: zammad.com

Plan	Pricing	Charged by	Offer type
Starter v2	EUR 9 monthly · EUR 7 / month with annual commitment €9/agent/month or €7/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Professional v2 Highlighted	EUR 18 monthly · EUR 16 / month with annual commitment €18/agent/month or €16/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Plus v2	EUR 27 monthly · EUR 25 / month with annual commitment €27/agent/month or €25/agent/month billed annually	Unit · per agent per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Tars

Freemium

Highlights Conversations per month: 50

Included
Highlights Basic LLM models: Included
Highlights Knowledge Bases: 5

Included
Highlights Access to help guides: Included
Highlights Community support: Included
Highlights Data encryption: Included
Highlights Data retention: 1 month

Included

Premium

Highlights Conversations required per month: 500 1K 2K 5K 10K

Included
Highlights Advanced LLM models: Included
Highlights Knowledge Bases: 20

Included
Highlights Live Chat support: Included
Highlights ISO & SOC 2 Compliance: Included
Highlights Data retention: 12 months

Included

Enterprise

Highlights Configurable volume: Included
Highlights White-glove onboarding: Included
Highlights Knowledge Bases: Unlimited

Included
Highlights Custom integrations: Included
Highlights Dedicated account manager: Included
Highlights Role-based access control: Included
Highlights HIPAA, ISO, & SOC 2 Compliance: Included
Highlights SSO: Included
Highlights Configurable data retention: Included

Zammad Hosted

Starter v2

Plan card Agents: Up to 5

Included
Plan card Email, web form, and SMS channels: Included
Plan card Triggers, schedules, and business hours: Included

Professional v2

Plan card Agents: Up to 35

Included
Plan card Chat and Telegram channels: Included
Plan card SLAs and individual roles: Included

Plus v2

Plan card Unlimited agents: Included
Plan card Facebook and WhatsApp channels: Included
Plan card Core Workflows and reporting: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Tars

September 21, 2026
Official pricing page
- Freemium: Free
- Premium: USD 499 monthly
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Freemium — default: Free
- Premium — default: USD 499 monthly · USD 414.17 / month with annual commitment

Zammad Hosted

August 27, 2026
Official pricing page
- Starter v2: EUR 9 monthly · EUR 7 / month with annual commitment
- Professional v2: EUR 18 monthly · EUR 16 / month with annual commitment
- Plus v2: EUR 27 monthly · EUR 25 / month with annual commitment