Coval vs Social Intents

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Coval

See full pricing history

USD · US · source: www.coval.ai

Plan	Pricing	Charged by	Offer type
Starter	USD 100 monthly $ 100 /mo Billed monthly	Flat · /mo Billed monthly	Standalone · Fixed
Growth Highlighted	USD 500 monthly $ 500 /mo Billed monthly	Flat · /mo Billed monthly	Standalone · Fixed
Enterprise	USD 4500 / month with annual commitment Custom Starting at $4,500/month	Flat · /month	Standalone · Starting at

See full pricing history

USD · US · source: www.socialintents.com

Plan	Pricing	Charged by	Offer type
Starter	USD 39 / month with annual commitment $39 /month Billed annually ($468/yr)	Flat	Standalone · Fixed
Basic	USD 69 / month with annual commitment $69 /month Billed annually ($828/yr)	Flat	Standalone · Fixed
Pro Highlighted	USD 99 / month with annual commitment $99 /month Billed annually ($1,188/yr)	Flat	Standalone · Fixed
Business	USD 199 / month with annual commitment $199 /month Billed annually ($2,388/yr)	Flat	Standalone · Fixed
Lite	USD 29 monthly · USD 21 / month with annual commitment $29/month ($21/month billed annually)	Flat	Standalone · Fixed
Agency	Contact sales	Flat	Standalone · Contact sales
Enterprise	Contact sales Contact us for Enterprise pricing.	Flat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Coval

Starter

Usage Limits Simulation minutes / mo: 100

Limited
Usage Limits Monitored calls / mo: 1,000

Limited
Usage Limits Trace retention: 30 days

Limited
Usage Limits Concurrent simulations: 5

Limited
Usage Limits Projects: 1

Limited
Usage Limits Seats: Unlimited

Included
Usage Limits Overage per simulation minute: $0.40 / min

Included
Usage Limits Overage per monitoring minute: $0.10 / min

Included
Models & Intelligence Test scenario library: Industry starter packs

Included
Models & Intelligence Voice models: Basic

Included
Models & Intelligence Metrics per call: 10

Limited
Models & Intelligence Persona library: 10

Limited
Developer Surface Webhooks: 5 / project

Limited
Developer Surface Rate limits: 60 req/min

Limited
Security & Compliance SAML SSO: Excluded
Security & Compliance SCIM provisioning: Excluded
Security & Compliance Role-based access control: Basic

Limited
Security & Compliance Audit logs: Excluded
Security & Compliance IP allowlisting: Excluded
Security & Compliance Data residency: Excluded
Support & Success Onboarding: Self-serve

Included
Support & Success Support channel: Community + email

Included
Support & Success SLA: Excluded
Support & Success Regular progress calls + Quarterly business review: Excluded
Billing & Terms Annual discount: 20% off

Included

Growth

Usage Limits Simulation minutes / mo: 1,000

Limited
Usage Limits Monitored calls / mo: 10,000

Limited
Usage Limits Trace retention: 90 days

Limited
Usage Limits Concurrent simulations: 25

Limited
Usage Limits Projects: 5

Limited
Usage Limits Seats: Unlimited

Included
Usage Limits Overage per simulation minute: $0.25 / min

Included
Usage Limits Overage per monitoring minute: $0.05 / min

Included
Models & Intelligence Test scenario library: Starter packs + custom

Included
Models & Intelligence Voice models: Advanced

Included
Models & Intelligence Metrics per call: Unlimited

Included
Models & Intelligence Persona library: 50

Limited
Developer Surface Webhooks: Unlimited

Included
Developer Surface Rate limits: 300 req/min

Limited
Security & Compliance SAML SSO: Excluded
Security & Compliance SCIM provisioning: Excluded
Security & Compliance Role-based access control: Standard

Included
Security & Compliance Audit logs: 30 days

Limited
Security & Compliance IP allowlisting: Excluded
Security & Compliance Data residency: Excluded
Support & Success Onboarding: Kickoff call

Included
Support & Success Support channel: Priority email + shared Slack

Included
Support & Success SLA: Excluded
Support & Success Regular progress calls + Quarterly business review: Excluded
Billing & Terms Annual discount: 20% off

Included

Enterprise

Usage Limits Simulation minutes / mo: Custom

Included
Usage Limits Monitored calls / mo: Custom

Included
Usage Limits Trace retention: Custom

Included
Usage Limits Concurrent simulations: Custom

Included
Usage Limits Projects: Unlimited

Included
Usage Limits Seats: Unlimited

Included
Usage Limits Overage per simulation minute: Negotiated

Included
Usage Limits Overage per monitoring minute: Negotiated

Included
Models & Intelligence Test scenario library: Built with Coval team

Included
Models & Intelligence Voice models: Custom / BYO

Included
Models & Intelligence Metrics per call: Unlimited + fine-tuned

Included
Models & Intelligence Persona library: Custom

Included
Developer Surface Webhooks: Unlimited

Included
Developer Surface Rate limits: Custom

Included
Security & Compliance SAML SSO: Included
Security & Compliance SCIM provisioning: Included
Security & Compliance Role-based access control: Custom

Included
Security & Compliance Audit logs: Custom retention

Included
Security & Compliance IP allowlisting: Included
Security & Compliance Data residency: Included
Security & Compliance DPA and custom security reviews: Included
Security & Compliance Private / VPC: Included
Security & Compliance BYO storage: Included
Security & Compliance White-label report: Included
Support & Success Onboarding: White-glove + named engineer

Included
Support & Success Support channel: Dedicated Slack + named engineer

Included
Support & Success SLA: Custom (up to 99.99%)

Included
Support & Success Regular progress calls + Quarterly business review: Included

Social Intents

Starter

Highlights Chat Widgets: 1

Included
Highlights Domains: 1

Included
Highlights Seats: 4

Included
Highlights Conversations/mo: 250

Included
Highlights AI trained URLs: 200

Included
Highlights ChatGPT, Claude, or Gemini: Included
Highlights Teams, Slack, Google Chat Integrations: Included
Highlights Unified inbox & contacts: Included
Highlights Conversation analytics: Included
Highlights Shortcut replies & targeting: Included

Basic

Highlights Chat Widgets: 2

Included
Highlights Domains: 2

Included
Highlights Seats: Unlimited

Included
Highlights Conversations/mo: 1,000

Included
Highlights AI trained URLs: 1,000

Included
Highlights ChatGPT, Claude, or Gemini: Included
Highlights Teams, Slack, Google Chat Integrations: Included
Highlights WhatsApp & SMS: 1 number each

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included

Pro

Highlights Chat Widgets: 5

Included
Highlights Domains: 5

Included
Highlights Seats: Unlimited

Included
Highlights Conversations/mo: 5,000

Included
Highlights AI trained URLs: 5,000

Included
Highlights ChatGPT, Claude, or Gemini: Included
Highlights Teams, Slack, Google Chat Integrations: Included
Highlights WhatsApp & SMS: 5 numbers each

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included
Highlights CRM & Zapier Integrations: Included
Highlights Auto chatbot retraining: Included
Highlights Country allow & block lists: Included
Highlights White Label: Included
Highlights Cross-team chat transfers: Included
Highlights Help desk ticketing: Included
Highlights Email support channel: Included
Highlights AI Assist for agents: Included
Highlights Custom AI actions & escalation routing: Included

Business

Highlights Chat Widgets: 10

Included
Highlights Domains: 10

Included
Highlights Seats: Unlimited

Included
Highlights Conversations/mo: 10,000

Included
Highlights AI trained URLs: 10,000

Included
Highlights ChatGPT, Claude, or Gemini: Included
Highlights Teams, Slack, Google Chat Integrations: Included
Highlights WhatsApp & SMS: 10 numbers each

Included
Highlights Contacts & Companies: Included
Highlights CSAT & AI topic analytics: Included
Highlights Outbound campaigns: Included
Highlights Shortcut replies & targeting: Included
Highlights CRM & Zapier Integrations: Included
Highlights Auto chatbot retraining: Included
Highlights Country allow & block lists: Included
Highlights AI intent-based channel routing: Included
Highlights White Label: Included
Highlights Cross-team chat transfers: Included
Highlights Custom chatbots: Included
Highlights Help desk ticketing: Included
Highlights Email support channel: Included
Highlights AI Assist for agents: Included
Highlights Custom AI actions & escalation routing: Included
Highlights Real-time auto-translation: Included
Highlights Priority support: Included

Lite

Highlights Seats: 1

Included
Highlights Chat Widgets: 1

Included
Highlights Conversations per month: 60

Included

Agency

Highlights White-label branding: Included
Highlights Reseller dashboard: Included
Highlights Volume discounts: Included
Highlights Dedicated partner manager: Included

Enterprise

Highlights Custom AI training: Included
Highlights Dedicated support: Included
Highlights SLA guarantees: Included
Highlights Volume discounts: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Coval

September 21, 2026
Official pricing page
- Starter: USD 100 monthly
- Growth: USD 500 monthly
- Enterprise: USD 4500 / month with annual commitment
August 27, 2026
Official pricing page
- Starter — monthly: USD 100 monthly · USD 80 / month with annual commitment
- Growth — monthly: USD 500 monthly · USD 400 / month with annual commitment

Social Intents

September 21, 2026
Official pricing page
- Starter: USD 39 / month with annual commitment
- Basic: USD 69 / month with annual commitment
- Pro: USD 99 / month with annual commitment
- Business: USD 199 / month with annual commitment
- Lite: USD 29 monthly · USD 21 / month with annual commitment
- Agency: Contact sales
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Starter — annual: USD 39 monthly · USD 39 / month with annual commitment
- Basic — annual: USD 69 monthly · USD 69 / month with annual commitment
- Pro — annual: USD 99 monthly · USD 99 / month with annual commitment
- Business — annual: USD 199 monthly · USD 199 / month with annual commitment