Chatwoot Cloud vs ThriveDesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatwoot Cloud

See full pricing history

USD · US · source: www.chatwoot.com

Plan	Pricing	Charged by	Offer type
Hacker	Free $0 per agent per month	Flat · per month	Standalone · Free
Startups	USD 19 / month with annual commitment $19/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Business Highlighted	USD 39 / month with annual commitment $39/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Enterprise	USD 99 / month with annual commitment $99/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed

ThriveDesk

See full pricing history

USD · US · source: www.thrivedesk.com

Plan	Pricing	Charged by	Offer type
Starter	USD 49 monthly $49/month	Flat · /month	Standalone · Fixed
Plus✨	USD 99 monthly $99/month	Flat · /month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatwoot Cloud

Hacker

Plan card Agents: Up to 2

Included
Plan card Conversations: 500/month

Included
Plan card Data retention: 30 days

Included

Startups

Plan card Unlimited conversations: Included
Plan card Captain AI credits: 300

Included
Plan card Data retention: 1 year

Included

Business

Plan card Voice channel: Included
Plan card Teams and automation rules: Included
Plan card Data retention: 2 years

Included

Enterprise

Plan card SSO and SAML: Included
Plan card Audit logs: Included
Plan card Data retention: 3 years

Included

ThriveDesk

Starter

Highlights 4 support agent included: Included
Highlights 2 Shared inboxes with email, live chat: Included
Highlights Ticketing system: Included
Highlights 1 Knowledge Base: Included
Highlights Live Chat Assistants: Included
Highlights Internal notes with @mentions: Included
Highlights Tagging: Included
Highlights Basic Automation Rules: Included
Highlights 10 Instant Replies: Included
Highlights AI Assist Beta: Included
Highlights Basic Integrations: Included

Plus✨

Highlights 10 support agent included: Included
Highlights 5 Shared inboxes with email, live chat: Included
Highlights 2 Knowledge base: Included
Highlights Realtime visitor tracking: Included
Highlights Advanced Automation Rules: Included
Highlights Unlimited Instant Replies: Included
Highlights Satisfaction Ratings(CSAT): Included
Highlights API & Webhook: Included
Highlights Advanced Integrations: Included
Highlights WP Portal: Included
Highlights Concierge migration service: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatwoot Cloud

August 27, 2026 Source
- Hacker: Free
- Startups: USD 19 / month with annual commitment
- Business: USD 39 / month with annual commitment
- Enterprise: USD 99 / month with annual commitment

ThriveDesk

August 27, 2026 Source
- Starter: USD 49 monthly
- Plus✨: USD 99 monthly