Chatwoot Cloud vs Fini AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatwoot Cloud

See full pricing history

USD · US · source: www.chatwoot.com

Plan	Pricing	Charged by	Offer type
Hacker	Free $0 per agent per month	Flat · per month	Standalone · Free
Startups	USD 19 / month with annual commitment $19/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Business Highlighted	USD 39 / month with annual commitment $39/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed
Enterprise	USD 99 / month with annual commitment $99/agent/month billed annually	Unit · per agent per month, billed annually	Standalone · Fixed

Fini AI

See full pricing history

USD · US · source: www.usefini.com

Plan	Pricing	Charged by	Offer type
Growth — default	USD 3600 monthly · USD 3000 / month with annual commitment $3,600 /mo or $36,000 / year	Flat · per month billed annually	Standalone · Fixed
Scale — default Highlighted	USD 9000 monthly · USD 7500 / month with annual commitment $9,000 /mo or $90,000 / year	Flat · per month billed annually	Standalone · Fixed
Enterprise — default	Contact sales Contact us	Flat · Custom pricing	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatwoot Cloud

Hacker

Plan card Agents: Up to 2

Included
Plan card Conversations: 500/month

Included
Plan card Data retention: 30 days

Included

Startups

Plan card Unlimited conversations: Included
Plan card Captain AI credits: 300

Included
Plan card Data retention: 1 year

Included

Business

Plan card Voice channel: Included
Plan card Teams and automation rules: Included
Plan card Data retention: 2 years

Included

Enterprise

Plan card SSO and SAML: Included
Plan card Audit logs: Included
Plan card Data retention: 3 years

Included

Fini AI

Growth — default

Highlights Monthly allowance: 2,000 resolved tickets

Included
Highlights Overage per resolution: $0.89 per resolution after that

Included
Highlights Voice AI: Standard rate card on voice

Included
Highlights Platform access: Whole platform

Included
Highlights Implementation: Included

Included
Highlights Support: Shared customer success, Priority email support

Included

Scale — default

Highlights Monthly allowance: 8,000 resolved tickets

Included
Highlights Overage per resolution: $0.69 per resolution after that

Included
Highlights Voice AI: + 500 answered voice calls / mo

Included
Highlights Platform access: Everything in Growth

Included
Highlights Implementation: White-glove onboarding, Dedicated AI engineer

Included
Highlights Additional features: Nightly Knowledge Atlas scan, Slack agent + SSO, Multi-language support

Included

Enterprise — default

Highlights Monthly allowance: Unlimited resolved tickets

Included
Highlights Overage per resolution: $0.49 per resolution after that

Included
Highlights Voice AI: + 2,500 answered voice calls / mo

Included
Highlights Platform access: Everything in Scale

Included
Highlights Implementation: 90-day free pilot, Dedicated engineer pod, 15-min SLA, Uptime SLA, premium support

Included
Highlights Additional features: Custom helpdesk integration, Admin & audit logs

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatwoot Cloud

August 27, 2026 Source
- Hacker: Free
- Startups: USD 19 / month with annual commitment
- Business: USD 39 / month with annual commitment
- Enterprise: USD 99 / month with annual commitment

Fini AI

August 27, 2026 Source
- Growth — default: USD 3600 monthly · USD 3000 / month with annual commitment
- Scale — default: USD 9000 monthly · USD 7500 / month with annual commitment
- Enterprise — default: Contact sales