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Drag vs Onsite Support

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.dragapp.com

Plan Pricing Charged by Offer type
Starter
USD 16 monthly · USD 12 / month with annual commitment

$12 /user/mo billed yearly · $16 billed monthly

Seat · per user/month Standalone · Fixed
Plus
USD 22 monthly · USD 18 / month with annual commitment

$18 /user/mo billed yearly · $22 billed monthly

Seat · per user/month Standalone · Fixed
Pro
USD 30 monthly · USD 24 / month with annual commitment

$24 /user/mo billed yearly · $30 billed monthly

Seat · per user/month Standalone · Fixed

Onsite Support

USD · US · source: onsitesupport.io

Plan Pricing Charged by Offer type
Growth Highlighted
USD 299 monthly

$299/mo

Flat · /mo Standalone · Fixed
Enterprise
Contact sales

Contact Sales

Other Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Drag

Starter

Highlights

Shared inboxes in Gmail

Included

Highlights

Automation rules

10

Included

Highlights

Reporting window

3 months

Included

Plus

Highlights

AI assistants

Included

Highlights

Automation rules

Unlimited

Included

Highlights

Reporting window

6 months

Included

Pro

Highlights

WhatsApp channel

Included

Highlights

Agent API and MCP access

Included

Highlights

SLA rules

Included

Onsite Support

Growth

Highlights

✓Amazon PLS enrollment

Included

Highlights

✓Unlimited AI interactions

Included

Highlights

✓Unlimited marketplaces & stores

Included

Highlights

✓Unlimited automations

Included

Highlights

✓Personalized onboarding & training

Included

Highlights

✓Prebuilt analytics dashboards

Included

Highlights

✓All future updates included

Included

Enterprise

Highlights

✓Everything in Growth

Included

Highlights

✓Unlimited agent seats

Included

Highlights

✓Dedicated account manager

Included

Highlights

✓Custom integrations & API access

Included

Highlights

✓Multi-brand support

Included

Highlights

✓Advanced roles & permissions

Included

Highlights

✓SLA guarantees

Included

Highlights

✓Priority support

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Drag

  1. Source
    • Starter: USD 16 monthly · USD 12 / month with annual commitment
    • Plus: USD 22 monthly · USD 18 / month with annual commitment
    • Pro: USD 30 monthly · USD 24 / month with annual commitment

Onsite Support

  1. Source
    • Growth: USD 299 monthly
    • Enterprise: Contact sales