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Freshchat vs MyLiveChat

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.freshworks.com

Plan Pricing Charged by Offer type
Free
Free

$0 for up to 10 agents

Flat · per month Standalone · Free
Growth
USD 19 / month with annual commitment

$19/agent/month billed annually

Unit · per agent per month, billed annually Standalone · Fixed
Pro Highlighted
USD 49 / month with annual commitment

$49/agent/month billed annually

Unit · per agent per month, billed annually Standalone · Fixed
Enterprise
USD 79 / month with annual commitment

$79/agent/month billed annually

Unit · per agent per month, billed annually Standalone · Fixed

USD · US · source: www.mylivechat.com

Plan Pricing Charged by Offer type
Free
Free

$0/month

Seat · per user per month Standalone · Free
Starter
USD 15 monthly

$15/month billed monthly

Seat · per user per month Standalone · Fixed
Basic Highlighted
USD 29 monthly

$29/month billed monthly

Seat · per user per month Standalone · Fixed
Corporate
USD 59 monthly

$59/month billed monthly

Seat · per user per month Standalone · Fixed
Enterprise
USD 99 monthly

$99+/month billed monthly

Seat · per user per month Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Freshchat

Free

Plan card

Agents

Up to 10

Included

Plan card

Web and mobile chat widget

Included

Plan card

Shared inbox and email

Included

Growth

Plan card

Social media messengers

Included

Plan card

Text messaging

Included

Plan card

Reporting and dashboards

Included

Pro

Plan card

Multilingual conversations

Included

Plan card

Intelligent routing

Included

Plan card

Multiple SLA policies

Included

Enterprise

Plan card

Skill-based routing

Included

Plan card

Audit logs

Included

Plan card

Allowed domains and IP whitelisting

Included

MyLiveChat

Free

Plan card

1 live agent

Included

Plan card

Unlimited chats

Included

Plan card

100+ chat themes

Included

Plan card

3 years of history

Included

Starter

Plan card

1 agent

Included

Plan card

Unlimited websites and chats

Included

Plan card

Custom chat branding

Included

Plan card

3 years of history

Included

Basic

Plan card

2 to 4 seats

Included

Plan card

Unlimited agents and departments

Included

Plan card

Unlimited websites

Included

Plan card

5 years of history

Included

Corporate

Plan card

5 to 9 seats

Included

Plan card

Unlimited chats

Included

Plan card

Operations coverage

Included

Plan card

5 years of history

Included

Enterprise

Plan card

10 or more seats

Included

Plan card

Unlimited agents

Included

Plan card

Unlimited websites

Included

Plan card

15 years of history

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Freshchat

  1. Source
    • Free: Free
    • Growth: USD 19 / month with annual commitment
    • Pro: USD 49 / month with annual commitment
    • Enterprise: USD 79 / month with annual commitment

MyLiveChat

  1. Source
    • Free: Free
    • Starter: USD 15 monthly
    • Basic: USD 29 monthly
    • Corporate: USD 59 monthly
    • Enterprise: USD 99 monthly