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Help Scout vs Lorikeet

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.helpscout.com

Plan Pricing Charged by Offer type
Free
Free

Free plan

Flat Standalone · Free

USD · US · source: www.lorikeetcx.ai

Plan Pricing Charged by Offer type
Start — default
USD 1500 monthly · USD 1500 / month with annual commitment

$1,500 / month paid annually

Flat · per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Help Scout

Free

Highlights

Just need the basics? The Free plan includes 5 users, 1 Inbox, and 1 Docs site.

Included

Highlights

The Free plan gives you 5 users, 1 Inbox, and 1 Docs site.

Included

Highlights

Just need the basics?

Included

Lorikeet

Start — default

Highlights

Credits per year

18,000 credits per year

Included

Highlights

Credits for Chat, email, SMS resolution

0.95

Included

Highlights

Voice resolution price

1.50

Included

Highlights

Routing or analytics tagging, per ticket

0.30

Included

Highlights

Automated QA, per ticket

0.30

Included

Highlights

Per seat charges

None

Included

Highlights

Implementation or platform fees

Included

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Help Scout

  1. Source
    • Free: Free

Lorikeet

  1. Source
    • Start — default: USD 1500 monthly · USD 1500 / month with annual commitment