Hiver Omni vs Kommunicate

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Hiver Omni

See full pricing history

USD · US · source: hiverhq.com

Plan	Pricing	Charged by	Offer type
Growth	USD 25 monthly $25 $35 /user/month	Seat · /user/month	Standalone · Fixed

Kommunicate

See full pricing history

USD · US · source: www.kommunicate.io

Plan	Pricing	Charged by	Offer type
Starter	USD 40 monthly · USD 34 / month with annual commitment $40 /month Billed monthly. $34 /month Billed yearly. 250 conversations/month (~10K messages). Additional conversations: $15/1,000	Flat	Standalone · Fixed
Professional Highlighted	USD 200 monthly · USD 167 / month with annual commitment $200 /month Billed monthly. $167 /month Billed yearly. 2,000 conversations/month (~80K messages). Additional conversations: $10/1,000	Flat	Standalone · Fixed
Enterprise	Contact sales Contact Sales. Discounted conversation/message pricing	Flat	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Hiver Omni

Growth

Highlights AI AgentsResolve requests end to end, analyze conversations, and automate customer operations.: Included
Highlights AI CopilotHelp your team resolve issues faster with an AI coworker that drafts replies, surfaces answers, and suggests next steps.: Included
Highlights SkillsDefine step-by-step procedures Hiver AI can follow to resolve complex customer requests across your tools.: Included
Highlights AI Knowledge BuilderAutomatically detects missing knowledge and recommends content updates across your Help Center, Notion, and other sources.: Included
Highlights Shared Inbox and ticketingManage team inboxes (like support@) and track every request with clear ownership and full history.: Included
Highlights OmnichannelManage email, live chat, and self-service support from one unified workspace.: Included
Highlights 24*7 supportRound-the-clock access to Hiver's support team over email and chat.: Included
Highlights Rule-based AutomationsAutomate repetitive work with rules that trigger actions when certain conditions are met.: Included
Highlights Pre-built AnalyticsTrack and analyze the conversations your team handles.: Included
Highlights Basic integrationsConnect everyday tools like Slack to your Shared Inbox.: Included
Highlights VoiceHandle inbound and outbound calls, alongside other customer conversations.: Included

Kommunicate

Starter

Key Features AI agent included: 1

Included
Key Features Team members: 1

Included
Key Features Conversations included: 250

Included
Key Features Voice AI: $0.06/min

Included
Key Features Chat history: 1 year

Included
Key Features Integrations: Core

Included
Key Features Priority support: Excluded
Key Features Governance & Controls: Basic

Included
Key Features Branding removal: Excluded
Key Features Custom features: Excluded

Professional

Key Features AI agent included: 2

Included
Key Features Team members: 3

Included
Key Features Conversations included: 2,000

Included
Key Features Voice AI: $0.06/min

Included
Key Features Chat history: 2 years

Included
Key Features Integrations: CRM + Analytics

Included
Key Features Priority support: Yes

Included
Key Features Governance & Controls: Standard

Included
Key Features Branding removal: Excluded
Key Features Custom features: Excluded

Enterprise

Key Features AI agent included: Custom

Included
Key Features Team members: Custom

Included
Key Features Conversations included: Custom

Included
Key Features Voice AI: Custom

Included
Key Features Chat history: Custom

Included
Key Features Integrations: Full ecosystem

Included
Key Features Priority support: SLA

Included
Key Features Governance & Controls: Advanced

Included
Key Features Branding removal: Custom

Included
Key Features Custom features: Custom

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Hiver Omni

August 27, 2026
Official pricing page
- Growth: USD 25 monthly

Kommunicate

September 21, 2026
Official pricing page
- Starter: USD 40 monthly · USD 34 / month with annual commitment
- Professional: USD 200 monthly · USD 167 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Starter: USD 40 monthly · USD 34 / month with annual commitment
- Professional: USD 200 monthly · USD 167 / month with annual commitment
- Enterprise: Contact sales