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Botsonic vs Front

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: botsonic.com

Plan Pricing Charged by Offer type
Starter — default
USD 16 monthly · USD 16 / month with annual commitment

$16 per month billed annually

Flat · per month billed annually Standalone · Fixed
Professional — default
USD 40.83 monthly · USD 40.83 / month with annual commitment

$40.83 per month billed annually

Flat · per month billed annually Standalone · Fixed
Advanced — default
USD 249 monthly · USD 249 / month with annual commitment

$249 per month billed annually

Flat · per month billed annually Standalone · Fixed
Enterprise — default
Contact sales Flat Standalone · Contact sales

USD · US · source: front.com

Plan Pricing Charged by Offer type
Starter
USD 25 / month with annual commitment

$25 /seat/mo, up to 10 seats

Seat · /seat/mo Standalone · Fixed
Professional
USD 65 / month with annual commitment

$65 /seat/mo, up to 50 seats

Seat · /seat/mo Standalone · Fixed
Enterprise Highlighted
USD 105 monthly

$105 /seat/mo

Seat · /seat/mo Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Botsonic

Starter — default

Highlights

Team members

1

Included

Highlights

Messages per month

1,000

Included

Highlights

Chatbots

1

Included

Highlights

Uploaded characters

10M

Included

Highlights

Agentic Actions

3

Included

Highlights

AI model

GPT-4o mini

Included

Highlights

Lead capture forms

Included

Highlights

Upload sitemaps

up to 5,000 URLs

Included

Highlights

Apps and Integrations

Whatsapp, Facebook Messenger, Telegram, Zapier, Wordpress, Google Tag Manager, Google Drive

Included

Professional — default

Highlights

Team members

2

Included

Highlights

Messages per month

3,000

Included

Highlights

Chatbots

2

Included

Highlights

Uploaded characters

50M

Included

Highlights

Agentic Actions

5

Included

Highlights

AI model

Access to GPT-4o and upcoming AI models

Included

Highlights

Apps and Integrations

Whatsapp, Facebook Messenger, Telegram, Zapier, Wordpress, Slack, Google Tag Manager, Google Chat, Calendly, Notion, Google Drive

Included

Highlights

Automated email transcripts

Included

Highlights

Request callback button

Included

Advanced — default

Highlights

Team members

5

Included

Highlights

Messages per month

12,000

Included

Highlights

Uploaded characters

100M

Included

Highlights

Workflows

5 workflows and 10 agentic actions

Included

Highlights

Sitemap size

No limit

Included

Highlights

Auto-sync

Included

Highlights

Training session

1

Included

Highlights

Dedicated Slack channel

Included

Highlights

API Access

Included

Enterprise — default

Highlights

Team members

Custom number

Included

Highlights

Messages per month

Custom number

Included

Highlights

Chatbots

Custom number

Included

Highlights

Uploaded characters

Custom number

Included

Highlights

Workflows

Custom number of behaviors and abilities

Included

Highlights

Training sessions

2

Included

Highlights

Dedicated Slack channel

Included

Highlights

Integrations

Included

Highlights

Advanced branding

Yes

Included

Highlights

Handoffs

Included

Highlights

Advanced AI analytics

Yes

Included

Highlights

SSO/SAML login

Yes

Included

Highlights

Priority support

Yes

Included

Highlights

Invoicing options

Included

Highlights

API Access

Included

Highlights

Audit log

Included

Front

Starter

Highlights

Seats

Up to 10

Limited

Communication channels

Communication channels

Single channel type

Limited

Key features

Shared inbox and ticketing

Included

Messaging & live chat

Messaging & live chat

Yes, if single channel type

Limited

Front AI

AI Topics

Included

Workflow automation

Workflow automation

Up to 10 rules

Limited

Workspaces

Workspaces

1

Limited

Knowledge base

Knowledge base

Basic

Included

Analytics and reporting

Analytics and reporting

Basic

Limited

User management

User management

Basic

Limited

Front AI

AI Copilot

add-on

Excluded

Front AI

Smart QA

add-on

Excluded

Front AI

Smart CSAT

add-on

Excluded

Front AI

AI Autopilot

add-on

Excluded

Professional

Highlights

Seats

Up to 50

Limited

Communication channels

Communication channels

Omnichannel (email, SMS, social, WhatsApp, etc.)

Included

Key features

Shared inbox and ticketing

Included

Messaging & live chat

Messaging & live chat

Included

Front AI

AI Topics

Included

Workflow automation

Workflow automation

Macros and up to 20 rules

Limited

Workspaces

Workspaces

Up to 5

Limited

Knowledge base

Knowledge base

Customizable

Included

Analytics and reporting

Analytics and reporting

Advanced

Included

User management

User management

SSO, SCIM

Included

Front AI

AI Copilot

add-on

Excluded

Front AI

Smart QA

add-on

Excluded

Front AI

Smart CSAT

add-on

Excluded

Front AI

AI Autopilot

add-on

Excluded

Enterprise

Communication channels

Communication channels

Omnichannel (email, SMS, social, WhatsApp, etc.)

Included

Key features

Shared inbox and ticketing

Included

Messaging & live chat

Messaging & live chat

Included

Front AI

AI Topics

Included

Workflow automation

Workflow automation

Unlimited macros and rules

Included

Key features

Smart rules

Included

Workspaces

Workspaces

Unlimited

Included

Knowledge base

Knowledge base

Customizable and multi-language

Included

Analytics and reporting

Analytics and reporting

Custom reports

Included

User management

User management

SSO, SCIM, and custom roles

Included

Front AI

AI Copilot

included

Included

Front AI

Smart QA

included

Included

Front AI

Smart CSAT

included

Included

Front AI

AI Autopilot

add-on

Excluded

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Botsonic

    • Starter — default: USD 16 monthly · USD 16 / month with annual commitment
    • Professional — default: USD 40.83 monthly · USD 40.83 / month with annual commitment
    • Advanced — default: USD 249 monthly · USD 249 / month with annual commitment
    • Enterprise — default: Contact sales

Front

    • Starter: USD 25 / month with annual commitment
    • Professional: USD 65 / month with annual commitment
    • Enterprise: USD 105 monthly
    • Starter: USD 25 / month with annual commitment
    • Professional: USD 65 / month with annual commitment
    • Enterprise: USD 105 / month with annual commitment
    • Starter — up to 10 seats: USD 25 monthly · USD 25 / month with annual commitment
    • Professional — up to 50 seats: USD 65 monthly · USD 65 / month with annual commitment
    • Enterprise — most popular: USD 105 monthly · USD 105 / month with annual commitment