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eesel AI vs Onsite Support

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.eesel.ai

Plan Pricing Charged by Offer type
Standard Highlighted
USD 0 per ticket

Free until you've used $50 (plus 2 free blog generations), no credit card needed. After that, pricing starts at 40¢. No platform fee, no per-seat fees, no minimum. Light: Dashboard questions, simple lookups Free. Regular: Support ticket, chat session $0.40 each. Heavy: Blog post drafts $4.00 each. $0.40 per ticket billed per ticket or helpdesk conversation handled, not per reply. Save up to 25% with an annual commit. Commit to a year of usage and pay for it upfront to get 25% off. If you go over your commitment, the extra usage is billed at the normal rate. Talk to sales.

Usage · per ticket or helpdesk conversation handled, not per reply Standalone · Usage based
Enterprise
USD 1000 monthly · USD 0 per ticket

Enterprise - $1,000/month Flat platform fee on top of usage.

Flat · Flat platform fee on top of usage Standalone · Starting at

Onsite Support

USD · US · source: onsitesupport.io

Plan Pricing Charged by Offer type
Growth Highlighted
USD 299 monthly

$299/mo

Flat · /mo Standalone · Fixed
Enterprise
Contact sales

Contact Sales

Other Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

eesel AI

Standard

Enterprise

Highlights

Dedicated solutions engineer

Included

Highlights

Account manager

Included

Highlights

Higher knowledge base limits

Included

Highlights

SSO

Included

Highlights

HIPAA

Included

Highlights

BAA

Included

Highlights

Signed cloud service agreements

Included

Onsite Support

Growth

Highlights

✓Amazon PLS enrollment

Included

Highlights

✓Unlimited AI interactions

Included

Highlights

✓Unlimited marketplaces & stores

Included

Highlights

✓Unlimited automations

Included

Highlights

✓Personalized onboarding & training

Included

Highlights

✓Prebuilt analytics dashboards

Included

Highlights

✓All future updates included

Included

Enterprise

Highlights

✓Everything in Growth

Included

Highlights

✓Unlimited agent seats

Included

Highlights

✓Dedicated account manager

Included

Highlights

✓Custom integrations & API access

Included

Highlights

✓Multi-brand support

Included

Highlights

✓Advanced roles & permissions

Included

Highlights

✓SLA guarantees

Included

Highlights

✓Priority support

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.