Cotera vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Cotera

See full pricing history

USD · US · source: cotera.co

Plan	Pricing	Charged by	Offer type
Pay-as-you-go	Free Build an agent for free, no credit card required. After that, you'll only pay for what you use. $0 / month	Usage · / month	Standalone · Free
Team	Contact sales Contact sales	Seat · / month	Standalone · Contact sales
Enterprise	Contact sales Custom	Other	Standalone · Contact sales

Talkdesk

See full pricing history

USD · US · source: www.talkdesk.com

Plan	Pricing	Charged by	Offer type
Digital Essentials	USD 85 monthly $85 USD per user, per month	Seat · per user or agent	Standalone · Fixed
Voice Essentials	USD 105 monthly $105 USD per user, per month	Seat · per user or agent	Standalone · Fixed
Elite	USD 165 monthly $165 USD per user, per month	Seat · per user or agent	Standalone · Fixed
Industry Experience Clouds	USD 225 monthly $225 USD per user, per month	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Cotera

Pay-as-you-go

Highlights 1000 free credits: 1000 free

Included
Highlights One seat: 1

Included
Highlights Unlimited agents: Unlimited

Included
Highlights Unlimited datasets: Unlimited

Included
Highlights Unlimited integrations: Unlimited

Included
Highlights Basic support: Included
Highlights Community Slack access: Included

Team

Highlights Everything in Starter: Included
Highlights Includes 100k credits: 100k

Included
Highlights Unlimited seats: Unlimited

Included
Highlights Use your own data warehouse: Included
Highlights Priority support: Included
Highlights Dedicated Slack channel: Included

Enterprise

Highlights Everything in Pro: Included
Highlights Use your own AI API Keys: Included
Highlights Dedicated support: Included
Highlights Training: Included
Highlights Custom contracts: Included
Highlights Flexible invoicing: Included
Highlights SSO: Included

Talkdesk

Digital Essentials

Plan card Email, chat, SMS, and social messaging: Included
Plan card Studio and routing: Included
Plan card API access: Included
Plan card Real-time dashboards: Included

Voice Essentials

Plan card Voice engagement: Included
Plan card Speech recognition: Included
Plan card Voicemail transcription: Included
Plan card Business intelligence: Included

Elite

Plan card Custom reporting: Included
Plan card Screen recording: Included
Plan card Performance management: Included
Plan card Workforce management: Included

Industry Experience Clouds

Plan card Elite capabilities: Included
Plan card Industry-specific configurations: Included
Plan card Financial-services, healthcare, retail, and travel options: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Cotera

August 27, 2026 Source
- Pay-as-you-go: Free
- Team: Contact sales
- Enterprise: Contact sales
August 27, 2026 Source
- Pay-as-you-go — default: Free
- Team — default: Free

Talkdesk

August 27, 2026 Source
- Digital Essentials: USD 85 monthly
- Voice Essentials: USD 105 monthly
- Elite: USD 165 monthly
- Industry Experience Clouds: USD 225 monthly