eDesk vs LiveAgent

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

eDesk

See full pricing history

USD · US · source: www.edesk.com

Plan	Pricing	Charged by	Offer type
Essential	USD 39 monthly $ 39 per user/month	Seat · per user/month	Standalone · Fixed
Growth	USD 89 monthly $ 89 per user/month	Seat · per user/month	Standalone · Fixed
Professional	USD 119 monthly $ 119 per user/month	Seat · per user/month	Standalone · Fixed
Enterprise	Contact sales Custom Tailored pricing	Flat	Standalone · Contact sales

LiveAgent

See full pricing history

USD · US · source: www.liveagent.com

Plan	Pricing	Charged by	Offer type
Small business	USD 19 monthly · USD 15 / month with annual commitment $19 per agent/month billed monthly; $15 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Medium business	USD 35 monthly · USD 29 / month with annual commitment $35 per agent/month billed monthly; $29 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Large business Highlighted	USD 59 monthly · USD 49 / month with annual commitment $59 per agent/month billed monthly; $49 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Enterprise	USD 85 monthly · USD 69 / month with annual commitment $85 per agent/month billed monthly; $69 per agent/month billed annually	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

eDesk

Essential

Highlights Online stores: 1

Included
Highlights Centralized support workspace: Included
Highlights Live chat: Included

Growth

Highlights Online stores: 5

Included
Highlights Performance reporting: Included
Highlights CSAT surveys: Included

Professional

Highlights Online stores: 10

Included
Highlights Assisted onboarding: Included
Highlights Read-only users: 2

Included

Enterprise

Highlights Channels: Unlimited

Included
Highlights Dedicated account manager: Included
Highlights Multi-brand workflows: Included

LiveAgent

Small business

Plan card Ticketing: Included
Plan card Live chat: Included
Plan card Knowledge base: Included
Plan card Automation rules: Included

Medium business

Plan card Call center and IVR: Included
Plan card Reports: Included
Plan card Proactive chat invitations: Included
Plan card SSO and custom roles: Included

Large business

Plan card Time tracking: Included
Plan card Audit log: Included
Plan card Facebook, Instagram, X, Viber, Telegram, and WhatsApp: Included

Enterprise

Plan card Dedicated account manager: Included
Plan card Priority support: Included
Plan card Assisted channel integration: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

eDesk

August 27, 2026 Source
- Essential: USD 39 monthly
- Growth: USD 89 monthly
- Professional: USD 119 monthly
- Enterprise: Contact sales

LiveAgent

August 27, 2026 Source
- Small business: USD 19 monthly · USD 15 / month with annual commitment
- Medium business: USD 35 monthly · USD 29 / month with annual commitment
- Large business: USD 59 monthly · USD 49 / month with annual commitment
- Enterprise: USD 85 monthly · USD 69 / month with annual commitment