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Front vs Helpmonks

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: front.com

Plan Pricing Charged by Offer type
Starter — up to 10 seats
USD 25 monthly · USD 25 / month with annual commitment

$25 /seat/mo, up to 10 seats

Seat · per seat / month Standalone · Fixed
Professional — up to 50 seats
USD 65 monthly · USD 65 / month with annual commitment

$65 /seat/mo, up to 50 seats

Seat · per seat / month Standalone · Fixed
Enterprise — most popular Highlighted
USD 105 monthly · USD 105 / month with annual commitment

$105 /seat/mo

Seat · per seat / month Standalone · Fixed

USD · US · source: helpmonks.com

Plan Pricing Charged by Offer type
Team
USD 49 monthly

$49/month

Flat · per month Standalone · Fixed
Business Highlighted
USD 99 monthly

$99/month

Flat · per month Standalone · Fixed
Business+
USD 249 monthly

$249/month

Flat · per month Standalone · Fixed
Scale
USD 499 monthly

$499/month

Flat · per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Front

Starter — up to 10 seats

Highlights

Communication channels

Email, Front Chat, or SMS

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

AI Topics

Included

Highlights

Automation rules

Included

Highlights

Basic analytics

Included

Highlights

No-code public knowledge base

Included

Highlights

AI add-ons available

Excluded

Professional — up to 50 seats

Highlights

Communication channels

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Macros and automation rules

Included

Highlights

Advanced analytics

Included

Highlights

Multiple workspaces

Up to 5

Included

Highlights

SSO and SCIM

Included

Highlights

AI add-ons available

Excluded

Enterprise — most popular

Highlights

Communication channels

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Smart rules

Included

Highlights

Multi-language knowledge base

Included

Highlights

Custom roles and permissions

Included

Highlights

AI Copilot, QA, and CSAT included

Included

Helpmonks

Team

Plan card

Shared inboxes

3

Included

Plan card

Live-chat sites

1

Included

Plan card

AI-assisted conversations

250/month

Included

Business

Plan card

Shared inboxes

10

Included

Plan card

Live-chat sites

5

Included

Plan card

AI-assisted conversations

1,000/month

Included

Business+

Plan card

Shared inboxes

40

Included

Plan card

Live-chat sites

15

Included

Plan card

AI-assisted conversations

5,000/month

Included

Scale

Plan card

Shared inboxes

500

Included

Plan card

Live-chat sites

50

Included

Plan card

AI-assisted conversations

20,000/month

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Front

  1. Source
    • Starter — up to 10 seats: USD 25 monthly · USD 25 / month with annual commitment
    • Professional — up to 50 seats: USD 65 monthly · USD 65 / month with annual commitment
    • Enterprise — most popular: USD 105 monthly · USD 105 / month with annual commitment

Helpmonks

  1. Source
    • Team: USD 49 monthly
    • Business: USD 99 monthly
    • Business+: USD 249 monthly
    • Scale: USD 499 monthly