Elevio vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Elevio

See full pricing history

USD · US · source: elev.io

Plan	Pricing	Charged by	Offer type
Starter	USD 155 monthly · USD 125 / month with annual commitment $125 / Per Month* *Billed annually or $155 month-to-month	Flat · Per Month	Standalone · Fixed
Regular	USD 229 monthly · USD 189 / month with annual commitment $189 / Per Month* *Billed annually or $229 month-to-month	Flat · Per Month	Standalone · Fixed
Premium	USD 469 monthly · USD 389 / month with annual commitment $389 / Per Month* *Billed annually or $469 month-to-month	Flat · Per Month	Standalone · Fixed

Richpanel

See full pricing history

USD · US · source: www.richpanel.com

Plan	Pricing	Charged by	Offer type
Helpdesk Seats — default	USD 99 monthly · USD 82.17 / month with annual commitment $99 per seat, per month	Seat · per seat, per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Elevio

Starter

Highlights Team Members: 3

Included
Highlights Visualizer Point & Click Tool: Included
Highlights Unlimited Articles: Included
Highlights Basic Modules: Included
Highlights Basic Hosted KB: Included

Regular

Highlights Team Members: 5

Included
Highlights Help Desk Integrations: Included
Highlights Article Interlinking & Permissions: Included
Highlights Advanced Modules: Included
Highlights Customised Hosted KB: Included
Highlights Reporting & Analytics: Included

Premium

Highlights Team Members: 10

Included
Highlights Article Auto-Syncing: Included
Highlights Serve Multi-lingual Content: Included
Highlights Priority Support: Included

Richpanel

Helpdesk Seats — default

Highlights Unified inbox across every channel, one view per customer: Included
Highlights Round robin, assignment rules, teams and multi-brand queues: Included
Highlights CSAT, team and revenue reporting, plus a custom report builder: Included
Highlights Macros, saved views, internal notes and custom fields: Included
Highlights Customer, order and subscription context beside the reply: Included
Highlights One-click migration from Gorgias or Zendesk, and we buy out your contract: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Elevio

August 27, 2026 Source
- Starter: USD 155 monthly · USD 125 / month with annual commitment
- Regular: USD 229 monthly · USD 189 / month with annual commitment
- Premium: USD 469 monthly · USD 389 / month with annual commitment
August 27, 2026 Source
- Starter — default: USD 125 monthly · USD 125 / month with annual commitment
- Regular — default: USD 189 monthly · USD 189 / month with annual commitment
- Premium — default: USD 389 monthly · USD 389 / month with annual commitment

Richpanel

August 27, 2026 Source
- Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment