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Conduit AI vs Supportbench

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.conduit.ai

Plan Pricing Charged by Offer type
Messaging
USD 18 monthly

Starting rate $ 18 / unit / mo. Starting rates shown. Pricing scales beyond 50 listings. 40 credits / unit / mo

Unit · / unit / mo Standalone · Starting at
Guest
USD 30 monthly

Starting rate $ 30 / unit / mo. Starting rates shown. Pricing scales beyond 50 listings. 60 credits / unit / mo

Unit · / unit / mo Standalone · Starting at
Guest + Devices
USD 36 monthly

Starting rate $ 36 / unit / mo. Starting rates shown. Pricing scales beyond 50 listings. 80 credits / unit / mo

Unit · / unit / mo Standalone · Starting at
Full Suite
USD 48 monthly

Starting rate $ 48 / unit / mo. Starting rates shown. Pricing scales beyond 50 listings. 100 credits / unit / mo

Unit · / unit / mo Standalone · Starting at
Startup
USD 899 monthly

0–25 units. The full feature set, designed to help scale your operations with no implementation fee. 2,000 credits / mo $ 899 / mo

Flat · / mo Standalone · Fixed

USD · US · source: www.supportbench.com

Plan Pricing Charged by Offer type
Professional
USD 40 monthly · USD 32 / month with annual commitment

$40/agent/month or $32/agent/month billed annually

Seat · per user per month Standalone · Fixed
Enterprise Highlighted
USD 125 monthly · USD 100 / month with annual commitment

$125/agent/month or $100/agent/month billed annually

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Conduit AI

Messaging

Highlights

Credits

40 credits / unit / mo

Included

Highlights

Unified inbox, every channel

Included

Highlights

Voice AI, inbound and outbound

Included

Highlights

PMS and OTA integrations

Included

Highlights

Operator, workflows, escalation

Included

Highlights

Analytics and reporting

Included

Guest

Highlights

Credits

60 credits / unit / mo

Included

Highlights

Everything in Messaging

Included

Highlights

In-portal AI concierge

Included

Highlights

Rich-media guidebooks

Included

Highlights

Damage waivers, no SKU fee

Included

Highlights

Upsells with One-click Payment

Included

Guest + Devices

Highlights

Credits

80 credits / unit / mo

Included

Highlights

Everything in Guest

Included

Highlights

Smart home integration

Included

Highlights

Portal-integrated smart devices

Included

Highlights

Access Codes for Guests and Team

Included

Highlights

Device management workflows

Included

Full Suite

Highlights

Credits

100 credits / unit / mo

Included

Highlights

Everything in Guest + Devices

Included

Highlights

Tasks and Workforce

Included

Highlights

Agentic operations workflows

Included

Highlights

Scheduling and dispatch

Included

Highlights

Inventory Management

Included

Startup

Highlights

Credits

2,000 credits / mo

Included

Highlights

The full feature set

Included

Highlights

No implementation fee

Included

Highlights

Units

0–25 units

Limited

Supportbench

Professional

Plan card

Email and chat ticketing

Included

Plan card

AI search and summaries

Included

Plan card

Dynamic SLAs

Included

Plan card

Multi-level escalations

Included

Enterprise

Plan card

Sandbox environment

Included

Plan card

White labeling

Included

Plan card

Advanced permissions

Included

Plan card

SAML single sign-on

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Conduit AI

    • Messaging: USD 18 monthly
    • Guest: USD 30 monthly
    • Guest + Devices: USD 36 monthly
    • Full Suite: USD 48 monthly
    • Startup: USD 899 monthly
    • Guest: USD 30 monthly
    • Guest + Devices: USD 36 monthly
    • Full Suite: USD 48 monthly
    • Startup: USD 899 monthly

Supportbench

    • Professional: USD 40 monthly · USD 32 / month with annual commitment
    • Enterprise: USD 125 monthly · USD 100 / month with annual commitment