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Desku.io vs Engati

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: desku.io

Plan Pricing Charged by Offer type
Free
Free

$0 /mo

Flat · /mo Standalone · Free
Growth
USD 39 monthly

$39 /mo

Flat · /mo Standalone · Fixed
Advance
USD 79 monthly

$79 /mo

Flat · /mo Standalone · Fixed
Business
USD 179 monthly

$179 /mo

Flat · /mo Standalone · Fixed
Enterprise
Contact sales Flat Standalone · Contact sales

USD · US · source: www.engati.ai

Plan Pricing Charged by Offer type
WhatsApp Accelerator
Free

Start for free

Flat Standalone · Free
WhatsApp Growth
Contact sales

Start for free Book a Demo

Flat Standalone · Contact sales
WhatsApp Enterprise
Contact sales

Start for free Book a Demo

Flat Standalone · Contact sales
Omnichannel Pro
Contact sales

Start for free Book a demo

Flat Standalone · Contact sales
Omnichannel Enterprise
Contact sales

Start for free Book a Demo

Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Desku.io

Free

Highlights

Website Chat Widget

Included

Highlights

Agents

2

Included

Highlights

Customer Profiles

200

Included

Team Inbox

Shared Inboxes

1

Included

Channels

Chat Widget

1

Included

Channels

Chat Bot

1

Included

Chat Widget

Proactive Messages (Eyecatchers)

1

Included

Workflow

Conditional Flows (Automation)

1

Included

Knowledgebase

Maximum Knowledgebases

1

Included

Integrations & Apps

Ecwid

1 Store

Included

Integrations & Apps

Shopline

1 Store

Included

Growth

Highlights

Shared Email Inbox

Included

Highlights

Agents

6

Included

Highlights

Customer Profiles

5,000

Included

Team Inbox

Shared Inboxes

5

Included

Artificial Intelligence

Eva AI Unlimited

Included

Artificial Intelligence

Eva AI with BYOK

Included

Channels

Chat Widget

1

Included

Channels

Chat Bot

1

Included

Highlights

Ticket Automation

Limited

Integrations & Apps

Integrations

Limited

Chat Widget

Proactive Messages (Eyecatchers)

3

Included

Workflow

Conditional Flows (Automation)

3

Included

Knowledgebase

Maximum Knowledgebases

1

Included

Integrations & Apps

Shopify

1 Store

Included

Integrations & Apps

WooCommerce

1 Store

Included

Integrations & Apps

Ecwid

1 Store

Included

Integrations & Apps

Shopline

1 Store

Included

Advance

Highlights

Customer Data Management

Included

Highlights

Agents

12

Included

Highlights

Customer Profiles

50,000

Included

Team Inbox

Shared Inboxes

Unlimited

Included

Artificial Intelligence

Eva AI Unlimited

Included

Artificial Intelligence

Eva AI with BYOK

Included

Artificial Intelligence

Copilot Addon

Included

Channels

Chat Widgets

2

Included

Channels

Chat Bots

2

Included

Highlights

Ticket Automation

Limited

Integrations & Apps

Shopify & WooCommerce

Included

Channels

Facebook Page

1

Included

Channels

Instagram Account

1

Included

Chat Widget

White Label & CNAME

Included

Highlights

Custom Apps

Included

Team Inbox

CSAT

Included

Highlights

Visitor Journey Tracking

Included

Chat Widget

Proactive Messages (Eyecatchers)

3

Included

Workflow

Conditional Flows (Automation)

10

Included

Knowledgebase

Maximum Knowledgebases

1

Included

Integrations & Apps

Shopify

3 Stores

Included

Integrations & Apps

WooCommerce

3 Stores

Included

Integrations & Apps

Ecwid

3 Store

Included

Integrations & Apps

Shopline

3 Store

Included

Business

Highlights

AI-Powered Automations

Included

Highlights

Agents

25

Included

Highlights

Agents Addon

Included

Highlights

Customer Profiles

200,000

Included

Team Inbox

Shared Inboxes

Unlimited

Included

Artificial Intelligence

Eva AI Unlimited

Included

Artificial Intelligence

Eva AI with BYOK

Included

Artificial Intelligence

Copilot & Agent Addon

Included

Channels

Chat Widgets

2

Included

Channels

Chat Bots

2

Included

Workflow

Advanced Rules

10

Included

Integrations & Apps

Integrations

Included

Channels

All Major Channels

Included

Chat Widget

White Label & CNAME

Included

Highlights

Custom Apps

Included

Team Inbox

CSAT

Included

Highlights

Visitor Journey Tracking

Included

Highlights

SLA

Included

Highlights

Webhook Access

Included

Highlights

Ticket Collision

Included

Chat Widget

Proactive Messages (Eyecatchers)

3

Included

Knowledgebase

Maximum Knowledgebases

Multiple

Included

Integrations & Apps

Shopify

3 Stores

Included

Integrations & Apps

WooCommerce

3 Stores

Included

Integrations & Apps

Ecwid

3 Store

Included

Integrations & Apps

Shopline

3 Store

Included

Channels

Facebook Messenger

3

Included

Channels

Instagram

3

Included

Enterprise

Engati

WhatsApp Accelerator

Highlights

Broadcast & Scheduling

Included

Highlights

WhatsApp Inbox

Included

Highlights

Basic Automation (Welcome, OOO)

Included

Highlights

GSheets integration

Included

Highlights

Add upto 5 agents

5

Limited

Highlights

Analytics for Broadcasts & Livechat

Included

Highlights

Message templates catalog

Included

Highlights

Retargeting Campaigns

Included

Highlights

Click to WhatsApp Ads (CTWA)

Included

Highlights

1 WhatsApp API

1

Included

Highlights

Green tick assistance

Included

WhatsApp Growth

Highlights

Advanced chatbot flows

Included

Highlights

Custom campaign flows

Included

Highlights

Native CRM integration

Included

Highlights

Access to WhatsApp flows

Included

Highlights

Advanced Analytics with CTWA, Chatbot, and Campaigns

Included

Highlights

Run intent based campaigns

Included

Highlights

FAQs

Included

Highlights

1000 MAUs

1000

Limited

WhatsApp Enterprise

Highlights

eSenseGPT - GenAI powered conversations

Included

Highlights

Multiple digital channels

Included

Highlights

Omnichannel Livechat Inbox

Included

Highlights

Custom app integrations

Included

Highlights

Unlimited chatbot flows

Included

Highlights

Full-view Analytics

Included

Highlights

LLM integrations

Included

Highlights

Voice integration

Included

Highlights

Access to Multiple messaging languages

Included

Highlights

Custom MAUs

Included

Omnichannel Pro

Highlights

WhatsApp + 1 additional digital channel of your choosing

Included

Highlights

Broadcast & Scheduling

Included

Highlights

Omnichannel Livechat Inbox

Included

Highlights

Add upto 5 agents

5

Limited

Highlights

Custom chatbot flows

Included

Highlights

Custom app integrations

Included

Highlights

Full-view Analytics

Included

Highlights

Message templates catalog

Included

Highlights

Access to chatbot template catalog

Included

Highlights

Access to all WhatsApp features (CTWA, Payments, Commerce)

Included

Highlights

LLM integrated Docusense

Included

Highlights

Run intent based campaigns

Included

Highlights

FAQs

Included

Highlights

1000 MAUs

1000

Limited

Omnichannel Enterprise

Highlights

eSenseGPT - GenAI powered conversations

Included

Highlights

Multiple digital channels

Included

Highlights

Unlimited chatbot flows

Included

Highlights

Message templates catalog

Included

Highlights

LLM integrations

Included

Highlights

Voice integration

Included

Highlights

Multiple messaging languages

Included

Highlights

Custom MAUs

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Desku.io

    • Free: Free
    • Growth: USD 39 monthly
    • Advance: USD 79 monthly
    • Business: USD 179 monthly
    • Enterprise: Contact sales
    • Free: Free
    • Growth: USD 39 monthly
    • Advance: USD 79 monthly

Engati

    • WhatsApp Accelerator: Free
    • WhatsApp Growth: Contact sales
    • WhatsApp Enterprise: Contact sales
    • Omnichannel Pro: Contact sales
    • Omnichannel Enterprise: Contact sales
    • WhatsApp Accelerator — primary: Free