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Helpwise vs Olark

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: helpwise.io

Plan Pricing Charged by Offer type
Standard — Standard
USD 15 monthly · USD 12 / month with annual commitment

$15 / user / month billed monthly, $12 / user / month billed annually (Save 20%)

Seat · $15 / user / month Standalone · Fixed

USD · US · source: www.olark.com

Plan Pricing Charged by Offer type
Standard AI Website Agent — default Highlighted
USD 400 monthly · USD 400 / month with annual commitment

$400 /month · billed annually ($4,800/yr)

Flat · $400 /month · billed annually ($4,800/yr) Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Helpwise

Standard — Standard

Highlights

Minimum users

2

Included

Highlights

Maximum users

10

Included

Highlights

Shared Inboxes

3

Included

Highlights

Saved Replies

15

Included

Highlights

Help Center / Knowledge Base

Included

Highlights

Channels

Email, Live Chat and Facebook

Included

Highlights

Personal Email inbox per user

1

Included

Highlights

Analytics

Standard

Included

Highlights

Integrations

Standard

Included

Highlights

Collaboration Features

Notes, Mentions, Collision Detection and Shared Drafts

Included

Olark

Standard AI Website Agent — default

Highlights

Unlimited AI conversations

Included

Highlights

One human agent seat included

Included

Highlights

Additional human agents

$29/agent/month

Excluded

Highlights

Automatic FAQ & knowledge updates

Included

Highlights

Lead capture & qualification

Included

Highlights

Proactive engagement

Included

Highlights

White glove support and account management

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Helpwise

  1. Source
    • Standard — Standard: USD 15 monthly · USD 12 / month with annual commitment

Olark

  1. Source
    • Standard AI Website Agent — default: USD 400 monthly · USD 400 / month with annual commitment