Elevio vs Hiver Omni

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Elevio

See full pricing history

USD · US · source: elev.io

Plan	Pricing	Charged by	Offer type
Starter	USD 155 monthly · USD 125 / month with annual commitment $125 / Per Month* *Billed annually or $155 month-to-month	Flat · Per Month	Standalone · Fixed
Regular	USD 229 monthly · USD 189 / month with annual commitment $189 / Per Month* *Billed annually or $229 month-to-month	Flat · Per Month	Standalone · Fixed
Premium	USD 469 monthly · USD 389 / month with annual commitment $389 / Per Month* *Billed annually or $469 month-to-month	Flat · Per Month	Standalone · Fixed

Hiver Omni

See full pricing history

USD · US · source: hiverhq.com

Plan	Pricing	Charged by	Offer type
Growth	USD 25 monthly $25 $35 /user/month	Seat · /user/month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Elevio

Starter

Highlights Team Members: 3

Included
Highlights Visualizer Point & Click Tool: Included
Highlights Unlimited Articles: Included
Highlights Basic Modules: Included
Highlights Basic Hosted KB: Included

Regular

Highlights Team Members: 5

Included
Highlights Help Desk Integrations: Included
Highlights Article Interlinking & Permissions: Included
Highlights Advanced Modules: Included
Highlights Customised Hosted KB: Included
Highlights Reporting & Analytics: Included

Premium

Highlights Team Members: 10

Included
Highlights Article Auto-Syncing: Included
Highlights Serve Multi-lingual Content: Included
Highlights Priority Support: Included

Hiver Omni

Growth

Highlights AI AgentsResolve requests end to end, analyze conversations, and automate customer operations.: Included
Highlights AI CopilotHelp your team resolve issues faster with an AI coworker that drafts replies, surfaces answers, and suggests next steps.: Included
Highlights SkillsDefine step-by-step procedures Hiver AI can follow to resolve complex customer requests across your tools.: Included
Highlights AI Knowledge BuilderAutomatically detects missing knowledge and recommends content updates across your Help Center, Notion, and other sources.: Included
Highlights Shared Inbox and ticketingManage team inboxes (like support@) and track every request with clear ownership and full history.: Included
Highlights OmnichannelManage email, live chat, and self-service support from one unified workspace.: Included
Highlights 24*7 supportRound-the-clock access to Hiver's support team over email and chat.: Included
Highlights Rule-based AutomationsAutomate repetitive work with rules that trigger actions when certain conditions are met.: Included
Highlights Pre-built AnalyticsTrack and analyze the conversations your team handles.: Included
Highlights Basic integrationsConnect everyday tools like Slack to your Shared Inbox.: Included
Highlights VoiceHandle inbound and outbound calls, alongside other customer conversations.: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Elevio

August 27, 2026 Source
- Starter: USD 155 monthly · USD 125 / month with annual commitment
- Regular: USD 229 monthly · USD 189 / month with annual commitment
- Premium: USD 469 monthly · USD 389 / month with annual commitment
August 27, 2026 Source
- Starter — default: USD 125 monthly · USD 125 / month with annual commitment
- Regular — default: USD 189 monthly · USD 189 / month with annual commitment
- Premium — default: USD 389 monthly · USD 389 / month with annual commitment

Hiver Omni

August 27, 2026 Source
- Growth: USD 25 monthly