Elevio vs Zammad Hosted

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Elevio

See full pricing history

USD · US · source: elev.io

Plan	Pricing	Charged by	Offer type
Starter	USD 155 monthly · USD 125 / month with annual commitment $125 / Per Month* *Billed annually or $155 month-to-month	Flat · Per Month	Standalone · Fixed
Regular	USD 229 monthly · USD 189 / month with annual commitment $189 / Per Month* *Billed annually or $229 month-to-month	Flat · Per Month	Standalone · Fixed
Premium	USD 469 monthly · USD 389 / month with annual commitment $389 / Per Month* *Billed annually or $469 month-to-month	Flat · Per Month	Standalone · Fixed

Zammad Hosted

See full pricing history

EUR · US · source: zammad.com

Plan	Pricing	Charged by	Offer type
Starter v2	EUR 9 monthly · EUR 7 / month with annual commitment €9/agent/month or €7/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Professional v2 Highlighted	EUR 18 monthly · EUR 16 / month with annual commitment €18/agent/month or €16/agent/month billed annually	Unit · per agent per month	Standalone · Fixed
Plus v2	EUR 27 monthly · EUR 25 / month with annual commitment €27/agent/month or €25/agent/month billed annually	Unit · per agent per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Elevio

Starter

Highlights Team Members: 3

Included
Highlights Visualizer Point & Click Tool: Included
Highlights Unlimited Articles: Included
Highlights Basic Modules: Included
Highlights Basic Hosted KB: Included

Regular

Highlights Team Members: 5

Included
Highlights Help Desk Integrations: Included
Highlights Article Interlinking & Permissions: Included
Highlights Advanced Modules: Included
Highlights Customised Hosted KB: Included
Highlights Reporting & Analytics: Included

Premium

Highlights Team Members: 10

Included
Highlights Article Auto-Syncing: Included
Highlights Serve Multi-lingual Content: Included
Highlights Priority Support: Included

Zammad Hosted

Starter v2

Plan card Agents: Up to 5

Included
Plan card Email, web form, and SMS channels: Included
Plan card Triggers, schedules, and business hours: Included

Professional v2

Plan card Agents: Up to 35

Included
Plan card Chat and Telegram channels: Included
Plan card SLAs and individual roles: Included

Plus v2

Plan card Unlimited agents: Included
Plan card Facebook and WhatsApp channels: Included
Plan card Core Workflows and reporting: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Elevio

August 27, 2026 Source
- Starter: USD 155 monthly · USD 125 / month with annual commitment
- Regular: USD 229 monthly · USD 189 / month with annual commitment
- Premium: USD 469 monthly · USD 389 / month with annual commitment
August 27, 2026 Source
- Starter — default: USD 125 monthly · USD 125 / month with annual commitment
- Regular — default: USD 189 monthly · USD 189 / month with annual commitment
- Premium — default: USD 389 monthly · USD 389 / month with annual commitment

Zammad Hosted

August 27, 2026 Source
- Starter v2: EUR 9 monthly · EUR 7 / month with annual commitment
- Professional v2: EUR 18 monthly · EUR 16 / month with annual commitment
- Plus v2: EUR 27 monthly · EUR 25 / month with annual commitment