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Comm100 vs eesel AI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.comm100.com

Plan Pricing Charged by Offer type
Live Chat Startup
USD 39 monthly · USD 31 / month with annual commitment

$39 USD /agent/month $31 USD /agent/month, billed annually

Seat · /agent/month Standalone · Fixed
Live Chat Plus
USD 69 monthly · USD 55 / month with annual commitment

$69 USD /agent/month $55 USD /agent/month, billed annually

Seat · /agent/month Standalone · Fixed
Live Chat Ultra
Contact sales

Contact Sales

Seat · agent Standalone · Contact sales

USD · US · source: www.eesel.ai

Plan Pricing Charged by Offer type
Standard Highlighted
USD 0 per ticket

Free until you've used $50 (plus 2 free blog generations), no credit card needed. After that, pricing starts at 40¢. No platform fee, no per-seat fees, no minimum. Light: Dashboard questions, simple lookups Free. Regular: Support ticket, chat session $0.40 each. Heavy: Blog post drafts $4.00 each. $0.40 per ticket billed per ticket or helpdesk conversation handled, not per reply. Save up to 25% with an annual commit. Commit to a year of usage and pay for it upfront to get 25% off. If you go over your commitment, the extra usage is billed at the normal rate. Talk to sales.

Usage · per ticket or helpdesk conversation handled, not per reply Standalone · Usage based
Enterprise
USD 1000 monthly · USD 0 per ticket

Enterprise - $1,000/month Flat platform fee on top of usage.

Flat · Flat platform fee on top of usage Standalone · Starting at

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Comm100

Live Chat Startup

Highlights

Full widget customization

Included

Highlights

Multi-language chat

Included

Highlights

Canned messages

Included

Highlights

1 chat campaign

1

Limited

Highlights

Basic reporting

Included

Highlights

Free 30 Day Trial

Included

Live Chat Plus

Highlights

Chat routing

Included

Highlights

Audio-video chat

Included

Highlights

Chat wrap-ups

Included

Highlights

Unlimited campaigns

Unlimited

Included

Highlights

Advanced reporting

Included

Highlights

Free 30 Day Trial

Included

Live Chat Ultra

Highlights

Advanced chat routing

Included

Highlights

Screen sharing

Included

Highlights

Agent shift management

Included

Highlights

Dynamic chat campaigns

Included

Highlights

Custom reporting

Included

eesel AI

Standard

Enterprise

Highlights

Dedicated solutions engineer

Included

Highlights

Account manager

Included

Highlights

Higher knowledge base limits

Included

Highlights

SSO

Included

Highlights

HIPAA

Included

Highlights

BAA

Included

Highlights

Signed cloud service agreements

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Comm100

    • Live Chat Startup: USD 39 monthly · USD 31 / month with annual commitment
    • Live Chat Plus: USD 69 monthly · USD 55 / month with annual commitment
    • Live Chat Ultra: Contact sales
    • Live Chat Startup: USD 39 monthly