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Front vs Saysimple

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: front.com

Plan Pricing Charged by Offer type
Starter
USD 25 / month with annual commitment

$25 /seat/mo, up to 10 seats

Seat · /seat/mo Standalone · Fixed
Professional
USD 65 / month with annual commitment

$65 /seat/mo, up to 50 seats

Seat · /seat/mo Standalone · Fixed
Enterprise Highlighted
USD 105 monthly

$105 /seat/mo

Seat · /seat/mo Standalone · Fixed

EUR · US · source: www.saysimple.com

Plan Pricing Charged by Offer type
Grow
EUR 139 monthly · EUR 119 / month with annual commitment

€139 /month; €119 /month €139 per month

Flat · /month Standalone · Fixed
Scale Highlighted
EUR 349 monthly · EUR 289 / month with annual commitment

€349 /month; €289 /month €349 per month

Flat · /month Standalone · Fixed
Enterprise
Contact sales

Contact us

Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Front

Starter

Highlights

Seats

Up to 10

Limited

Communication channels

Communication channels

Single channel type

Limited

Key features

Shared inbox and ticketing

Included

Messaging & live chat

Messaging & live chat

Yes, if single channel type

Limited

Front AI

AI Topics

Included

Workflow automation

Workflow automation

Up to 10 rules

Limited

Workspaces

Workspaces

1

Limited

Knowledge base

Knowledge base

Basic

Included

Analytics and reporting

Analytics and reporting

Basic

Limited

User management

User management

Basic

Limited

Front AI

AI Copilot

add-on

Excluded

Front AI

Smart QA

add-on

Excluded

Front AI

Smart CSAT

add-on

Excluded

Front AI

AI Autopilot

add-on

Excluded

Professional

Highlights

Seats

Up to 50

Limited

Communication channels

Communication channels

Omnichannel (email, SMS, social, WhatsApp, etc.)

Included

Key features

Shared inbox and ticketing

Included

Messaging & live chat

Messaging & live chat

Included

Front AI

AI Topics

Included

Workflow automation

Workflow automation

Macros and up to 20 rules

Limited

Workspaces

Workspaces

Up to 5

Limited

Knowledge base

Knowledge base

Customizable

Included

Analytics and reporting

Analytics and reporting

Advanced

Included

User management

User management

SSO, SCIM

Included

Front AI

AI Copilot

add-on

Excluded

Front AI

Smart QA

add-on

Excluded

Front AI

Smart CSAT

add-on

Excluded

Front AI

AI Autopilot

add-on

Excluded

Enterprise

Communication channels

Communication channels

Omnichannel (email, SMS, social, WhatsApp, etc.)

Included

Key features

Shared inbox and ticketing

Included

Messaging & live chat

Messaging & live chat

Included

Front AI

AI Topics

Included

Workflow automation

Workflow automation

Unlimited macros and rules

Included

Key features

Smart rules

Included

Workspaces

Workspaces

Unlimited

Included

Knowledge base

Knowledge base

Customizable and multi-language

Included

Analytics and reporting

Analytics and reporting

Custom reports

Included

User management

User management

SSO, SCIM, and custom roles

Included

Front AI

AI Copilot

included

Included

Front AI

Smart QA

included

Included

Front AI

Smart CSAT

included

Included

Front AI

AI Autopilot

add-on

Excluded

Saysimple

Grow

General features

Users

3

Included

General features

Contacts included

2.000

Included

General features

Conversation history

90 days

Included

General features

WhatsApp channels included

1

Included

General features

Flow Builder

Available as add-on

Limited

General features

Zapier integration

Available as add-on

Limited

General features

API, webhooks & plug-in development kit

Excluded

General features

Custom integration

Excluded

General features

Customer succes manager

Excluded

Scale

General features

Users

5

Included

General features

Contacts included

5.000

Included

General features

Conversation history

365 days

Included

General features

WhatsApp channels included

2

Included

General features

Flow Builder

Included

General features

Zapier integration

Included

General features

API, webhooks & plug-in development kit

Included

General features

Custom integration

On request

Included

General features

Customer succes manager

Included

Enterprise

Highlights

Custom solutions

Included

Highlights

Integrations

Included

Highlights

Advanced security

Included

Highlights

Dedicated support

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Front

    • Starter: USD 25 / month with annual commitment
    • Professional: USD 65 / month with annual commitment
    • Enterprise: USD 105 monthly
    • Starter: USD 25 / month with annual commitment
    • Professional: USD 65 / month with annual commitment
    • Enterprise: USD 105 / month with annual commitment
    • Starter — up to 10 seats: USD 25 monthly · USD 25 / month with annual commitment
    • Professional — up to 50 seats: USD 65 monthly · USD 65 / month with annual commitment
    • Enterprise — most popular: USD 105 monthly · USD 105 / month with annual commitment

Saysimple

    • Grow: EUR 139 monthly · EUR 119 / month with annual commitment
    • Scale: EUR 349 monthly · EUR 289 / month with annual commitment
    • Enterprise: Contact sales
    • Grow: EUR 139 monthly · EUR 119 / month with annual commitment
    • Scale: EUR 349 monthly · EUR 289 / month with annual commitment
    • Grow: EUR 139 monthly · EUR 119 / month with annual commitment
    • Scale: EUR 349 monthly · EUR 289 / month with annual commitment
    • Grow: EUR 139 monthly
    • Scale: EUR 349 monthly