Elevio vs Kayako

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Elevio

See full pricing history

USD · US · source: elev.io

Plan	Pricing	Charged by	Offer type
Starter	USD 155 monthly · USD 125 / month with annual commitment $125 / Per Month* *Billed annually or $155 month-to-month	Flat · Per Month	Standalone · Fixed
Regular	USD 229 monthly · USD 189 / month with annual commitment $189 / Per Month* *Billed annually or $229 month-to-month	Flat · Per Month	Standalone · Fixed
Premium	USD 469 monthly · USD 389 / month with annual commitment $389 / Per Month* *Billed annually or $469 month-to-month	Flat · Per Month	Standalone · Fixed

Kayako

See full pricing history

USD · US · source: kayako.com

Plan	Pricing	Charged by	Offer type
Kay AI Agent	USD 1 monthly $1 per fully resolved ticket	Usage · per stated usage allowance	Standalone · Usage based
Kayako One	Contact sales Talk to a pricing expert	Flat · per month	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Elevio

Starter

Highlights Team Members: 3

Included
Highlights Visualizer Point & Click Tool: Included
Highlights Unlimited Articles: Included
Highlights Basic Modules: Included
Highlights Basic Hosted KB: Included

Regular

Highlights Team Members: 5

Included
Highlights Help Desk Integrations: Included
Highlights Article Interlinking & Permissions: Included
Highlights Advanced Modules: Included
Highlights Customised Hosted KB: Included
Highlights Reporting & Analytics: Included

Premium

Highlights Team Members: 10

Included
Highlights Article Auto-Syncing: Included
Highlights Serve Multi-lingual Content: Included
Highlights Priority Support: Included

Kayako

Kay AI Agent

Plan card AI issue resolution: Included
Plan card No seat fees: Included
Plan card No setup fees: Included
Plan card No charge for escalations: Included

Kayako One

Plan card Unified inbox: Included
Plan card Ticketing system: Included
Plan card Knowledge base: Included
Plan card Live chat widget: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Elevio

August 27, 2026 Source
- Starter: USD 155 monthly · USD 125 / month with annual commitment
- Regular: USD 229 monthly · USD 189 / month with annual commitment
- Premium: USD 469 monthly · USD 389 / month with annual commitment
August 27, 2026 Source
- Starter — default: USD 125 monthly · USD 125 / month with annual commitment
- Regular — default: USD 189 monthly · USD 189 / month with annual commitment
- Premium — default: USD 389 monthly · USD 389 / month with annual commitment

Kayako

August 27, 2026 Source
- Kay AI Agent: USD 1 monthly
- Kayako One: Contact sales