Dixa vs Help Scout

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Dixa

See full pricing history

EUR · US · source: www.dixa.com

Plan	Pricing	Charged by	Offer type
Growth	EUR 89 monthly € 89 /agent/mo	Seat · per agent/month	Standalone · Fixed
Ultimate	EUR 139 monthly € 139 /agent/mo	Seat · per agent/month	Standalone · Fixed
Prime	EUR 179 monthly € 179 /agent/mo	Seat · per agent/month	Standalone · Fixed

Help Scout

See full pricing history

USD · US · source: www.helpscout.com

Plan	Pricing	Charged by	Offer type
Free	Free Free plan	Flat	Standalone · Free

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Dixa

Growth

Highlights Phone, email, forms, chat and social: Included
Highlights Knowledge base: Included
Highlights Intelligent routing: Included

Ultimate

Highlights External-data routing: Included
Highlights Knowledge-centered service: Included

Prime

Highlights SSO: Included
Highlights Advanced insights: Included
Highlights Custom user roles: Included

Help Scout

Free

Highlights Just need the basics? The Free plan includes 5 users, 1 Inbox, and 1 Docs site.: Included
Highlights The Free plan gives you 5 users, 1 Inbox, and 1 Docs site.: Included
Highlights Just need the basics?: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Dixa

August 27, 2026 Source
- Growth: EUR 89 monthly
- Ultimate: EUR 139 monthly
- Prime: EUR 179 monthly

Help Scout

August 27, 2026 Source
- Free: Free