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Conduit AI vs Drag

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.conduit.ai

Plan Pricing Charged by Offer type
Messaging
USD 18 monthly

Starting rate $ 18 / unit / mo. Starting rates shown. Pricing scales beyond 50 listings. 40 credits / unit / mo

Unit · / unit / mo Standalone · Starting at
Guest
USD 30 monthly

Starting rate $ 30 / unit / mo. Starting rates shown. Pricing scales beyond 50 listings. 60 credits / unit / mo

Unit · / unit / mo Standalone · Starting at
Guest + Devices
USD 36 monthly

Starting rate $ 36 / unit / mo. Starting rates shown. Pricing scales beyond 50 listings. 80 credits / unit / mo

Unit · / unit / mo Standalone · Starting at
Full Suite
USD 48 monthly

Starting rate $ 48 / unit / mo. Starting rates shown. Pricing scales beyond 50 listings. 100 credits / unit / mo

Unit · / unit / mo Standalone · Starting at
Startup
USD 899 monthly

0–25 units. The full feature set, designed to help scale your operations with no implementation fee. 2,000 credits / mo $ 899 / mo

Flat · / mo Standalone · Fixed

USD · US · source: www.dragapp.com

Plan Pricing Charged by Offer type
Starter
USD 16 monthly · USD 12 / month with annual commitment

$ 12 /user/mo billed yearly · $ 16 billed monthly

Seat · /user/mo Standalone · Fixed
Plus Highlighted
USD 22 monthly · USD 18 / month with annual commitment

$ 18 /user/mo billed yearly · $ 22 billed monthly

Seat · /user/mo Standalone · Fixed
Pro
USD 30 monthly · USD 24 / month with annual commitment

$ 24 /user/mo billed yearly · $ 30 billed monthly

Seat · /user/mo Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Conduit AI

Messaging

Highlights

Credits

40 credits / unit / mo

Included

Highlights

Unified inbox, every channel

Included

Highlights

Voice AI, inbound and outbound

Included

Highlights

PMS and OTA integrations

Included

Highlights

Operator, workflows, escalation

Included

Highlights

Analytics and reporting

Included

Guest

Highlights

Credits

60 credits / unit / mo

Included

Highlights

Everything in Messaging

Included

Highlights

In-portal AI concierge

Included

Highlights

Rich-media guidebooks

Included

Highlights

Damage waivers, no SKU fee

Included

Highlights

Upsells with One-click Payment

Included

Guest + Devices

Highlights

Credits

80 credits / unit / mo

Included

Highlights

Everything in Guest

Included

Highlights

Smart home integration

Included

Highlights

Portal-integrated smart devices

Included

Highlights

Access Codes for Guests and Team

Included

Highlights

Device management workflows

Included

Full Suite

Highlights

Credits

100 credits / unit / mo

Included

Highlights

Everything in Guest + Devices

Included

Highlights

Tasks and Workforce

Included

Highlights

Agentic operations workflows

Included

Highlights

Scheduling and dispatch

Included

Highlights

Inventory Management

Included

Startup

Highlights

Credits

2,000 credits / mo

Included

Highlights

The full feature set

Included

Highlights

No implementation fee

Included

Highlights

Units

0–25 units

Limited

Drag

Starter

Shared Inbox

Shared inboxes in Gmail

Included

Workspaces

Boards: kanban, list and preview views

Included

Collaboration

Assignments and @mentions

Included

Shared Inbox

Email templates, notes and subtasks

Included

Apps

Chrome extension, web, desktop and mobile apps

Included

Help Center

Help center

Included

Channels

Live chat

Included

Automation

Automation rules

10

Limited

Reporting

Reporting window

3-month

Included

Plus

Drag AI

All six AI assists

All six

Included

Drag AI

Copilot

Included

Drag AI

Intelligence

Included

Help Center

AI-powered help center search

Included

Channels

Advanced live chat: AI and automations

Included

Support & Admin

Onboarding & setup help

Included

Automation

Automation rules

Unlimited

Included

Shared Inbox

Email sequences and custom views

Included

Reporting

Reporting window

6-month

Included

Pro

Channels

WhatsApp channel

Included

Drag AI

Drag Agent

Included

Developer Platform

API and MCP access

Included

Drag AI

AI knowledge (links, FAQs, files)

Included

Automation

Business hours and SLA rules

Included

Automation

Round-robin assignment

Included

Workspaces

Custom fields and user roles

Included

Support & Admin

Priority support

Included

Reporting

Reporting window

12-month

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Conduit AI

    • Messaging: USD 18 monthly
    • Guest: USD 30 monthly
    • Guest + Devices: USD 36 monthly
    • Full Suite: USD 48 monthly
    • Startup: USD 899 monthly
    • Guest: USD 30 monthly
    • Guest + Devices: USD 36 monthly
    • Full Suite: USD 48 monthly
    • Startup: USD 899 monthly

Drag

    • Starter: USD 16 monthly · USD 12 / month with annual commitment
    • Plus: USD 22 monthly · USD 18 / month with annual commitment
    • Pro: USD 30 monthly · USD 24 / month with annual commitment
    • Starter: USD 16 monthly · USD 12 / month with annual commitment
    • Plus: USD 22 monthly · USD 18 / month with annual commitment
    • Pro: USD 30 monthly · USD 24 / month with annual commitment