Support Hero vs UJET

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Support Hero

See full pricing history

USD · US · source: www.supporthero.com

Plan	Pricing	Charged by	Offer type
Small	USD 49 monthly $49/month	Usage · per stated usage allowance	Standalone · Fixed
Medium Highlighted	USD 99 monthly $99/month	Usage · per stated usage allowance	Standalone · Fixed
Large	USD 199 monthly $199/month	Usage · per stated usage allowance	Standalone · Fixed
Enterprise	Contact sales Contact us	Usage · per stated usage allowance	Standalone · Contact sales

UJET

See full pricing history

USD · US · source: ujet.cx

Plan	Pricing	Charged by	Offer type
Basic	USD 65 monthly $65/user/month	Seat · per user per month	Standalone · Fixed
Pro Highlighted	USD 99 monthly $99/user/month	Seat · per user per month	Standalone · Fixed
Enterprise	USD 120 monthly $120/user/month	Seat · per user per month	Standalone · Fixed
Digital	USD 69 monthly $69/user/month	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Support Hero

Small

Plan card 1 admin: Included
Plan card 1 language: Included
Plan card Unlimited articles: Included
Plan card 7-day analytics: Included

Medium

Plan card 3 admins: Included
Plan card 2 languages: Included
Plan card Unlimited articles: Included
Plan card Support integrations: Included

Large

Plan card 8 admins: Included
Plan card 4 languages: Included
Plan card Advanced analytics: Included
Plan card Priority support: Included

Enterprise

Plan card Unlimited admins: Included
Plan card Unlimited languages: Included
Plan card Unlimited articles: Included
Plan card Enterprise support: Included

UJET

Basic

Plan card Voice channel: Included
Plan card Standard reports: Included
Plan card CRM adapters: Included
Plan card Web SDK: Included

Pro

Plan card Advanced reports: Included
Plan card APIs and data export: Included
Plan card Mobile SDK: Included
Plan card Premium support: Included

Enterprise

Plan card Chat channel: Included
Plan card Email channel: Included
Plan card SMS and social channels: Included
Plan card Omnichannel engagement: Included

Digital

Plan card Standalone digital suite: Included
Plan card Chat and email: Included
Plan card SMS and social: Included
Plan card In-app voice: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Support Hero

August 27, 2026
Official pricing page
- Small: USD 49 monthly
- Medium: USD 99 monthly
- Large: USD 199 monthly
- Enterprise: Contact sales

UJET

August 27, 2026
Official pricing page
- Basic: USD 65 monthly
- Pro: USD 99 monthly
- Enterprise: USD 120 monthly
- Digital: USD 69 monthly