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Elevio vs Talkdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: elev.io

Plan Pricing Charged by Offer type
Starter
USD 155 monthly · USD 125 / month with annual commitment

$125 / Per Month* *Billed annually or $155 month-to-month

Flat · Per Month Standalone · Fixed
Regular
USD 229 monthly · USD 189 / month with annual commitment

$189 / Per Month* *Billed annually or $229 month-to-month

Flat · Per Month Standalone · Fixed
Premium
USD 469 monthly · USD 389 / month with annual commitment

$389 / Per Month* *Billed annually or $469 month-to-month

Flat · Per Month Standalone · Fixed
Enterprise
Contact sales

Need higher volume, SLA's or custom terms? Contact us for Enterprise plans

Flat Standalone · Contact sales

USD · US · source: www.talkdesk.com

Plan Pricing Charged by Offer type
Digital Essentials
USD 85 monthly

$85 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Voice Essentials
USD 105 monthly

$105 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Elite
USD 165 monthly

$165 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed
Industry Experience Clouds Highlighted
USD 225 monthly

$225 USD Per user, Per month

Seat · Per user, Per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Elevio

Starter

Highlights

Team Members

3

Included

Highlights

Visualizer Point & Click Tool

Included

Highlights

Unlimited Articles

Included

Highlights

Basic Modules

Included

Highlights

Basic Hosted KB

Included

Highlights

Page views

1,000,000

Included

Regular

Highlights

Team Members

5

Included

Highlights

Help Desk Integrations

Included

Highlights

Article Interlinking & Permissions

Included

Highlights

Advanced Modules

Included

Highlights

Customised Hosted KB

Included

Highlights

Reporting & Analytics

Included

Highlights

Page views

1,000,000

Included

Premium

Highlights

Team Members

10

Included

Highlights

Article Auto-Syncing

Included

Highlights

Serve Multi-lingual Content

Included

Highlights

Priority Support

Included

Highlights

Page views

1,000,000

Included

Enterprise

Talkdesk

Digital Essentials

Key features

CXA Digital Engagement (Email, Chat, SMS, Social Messaging)

Included

Key features

Studio & Routing

Included

Key features

Connections

Included

Key features

API Access

Included

Key features

Real-time Dashboards (Live)

Included

Key features

Guardian

Included

Voice Essentials

Key features

CXA Voice Engagement

Included

Key features

Speech Recognition

Included

Key features

Voicemail Transcription

Included

Key features

Studio & Routing

Included

Key features

Business Intelligence (Explore)

Included

Key features

API Access

Included

Elite

Everything in essentials, plus

Custom Reporting with Live and Explore

Included

Everything in essentials, plus

Screen Recording

Included

Everything in essentials, plus

Performance Management

Included

Everything in essentials, plus

Workforce Management

Included

Everything in essentials, plus

Automated Notifications

Included

Industry Experience Clouds

All Elite edition capabilities, plus

Financial Services

Included

All Elite edition capabilities, plus

Insurance

Included

All Elite edition capabilities, plus

Healthcare & Life Sciences

Included

All Elite edition capabilities, plus

Retail & Consumer Goods

Included

All Elite edition capabilities, plus

Travel & Hospitality

Included

All Elite edition capabilities, plus

Utilities

Included

All Elite edition capabilities, plus

Commercial & Residential Services

Included

All Elite edition capabilities, plus

Government (custom-priced)

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Elevio

    • Starter: USD 155 monthly · USD 125 / month with annual commitment
    • Regular: USD 229 monthly · USD 189 / month with annual commitment
    • Premium: USD 469 monthly · USD 389 / month with annual commitment
    • Enterprise: Contact sales
    • Starter: USD 155 monthly · USD 125 / month with annual commitment
    • Regular: USD 229 monthly · USD 189 / month with annual commitment
    • Premium: USD 469 monthly · USD 389 / month with annual commitment
    • Starter: USD 155 monthly · USD 125 / month with annual commitment
    • Regular: USD 229 monthly · USD 189 / month with annual commitment
    • Premium: USD 469 monthly · USD 389 / month with annual commitment
    • Starter — default: USD 125 monthly · USD 125 / month with annual commitment
    • Regular — default: USD 189 monthly · USD 189 / month with annual commitment
    • Premium — default: USD 389 monthly · USD 389 / month with annual commitment

Talkdesk

    • Digital Essentials: USD 85 monthly
    • Voice Essentials: USD 105 monthly
    • Elite: USD 165 monthly
    • Industry Experience Clouds: USD 225 monthly
    • Digital Essentials: USD 85 monthly
    • Voice Essentials: USD 105 monthly
    • Elite: USD 165 monthly
    • Industry Experience Clouds: USD 225 monthly